How To Cancel Shopify App Subscription

Your Quick Answer:

🏷 To cancel your Shopify app subscription using your PC, you have to go to the Shopify store link and log in using your account details.

Then go to the admin panel by adding the word “admin” at the end of the current URL. Tap on “Apps, ” select the app subscription you want to remove, and click on the “Delete” option beside it.

You will get a notification asking you to confirm your cancellation. Provide a reason for leaving and click on “Delete”.

🏷 To cancel a Shopify app subscription using the app, you have to open the app and log in using your store account credentials.

Then, tap on “Settings” to reveal a list of options. One of the options will be “Apps and sales channels”.

Click on it and look for the app subscription you want to remove. Next, click on “Remove” and verify the app confirmation notifications that will pop up as a result. Your subscription will be removed.

🏷 To close the Shopify app store, you have to log in to your store and go to the admin page. Click on “Settings” and then go to “Account” scroll all the way down and click on “Close Store”.

Next, type in your password and click on “Confirm”, then select a reason for closing your store and click on “Close Store” to permanently close your store. 

How to Cancel Shopify App Subscription:

Follow the below steps:

Step 1: Open Store Link & Login as Owner

The first step you have to follow in order to cancel your Shopify subscription is to go to the store link. At this point, you will have to log in to your existing account as an owner using your credentials by clicking on the “Log in” option at the top right corner of the screen. You can choose to log in using your Google account or simply by typing in your email and password. 

Step 2: Go to Admin panel & Choose Apps

Now that you have gone to your store on Shopify using your store link, you will notice that you are on the preview page of your store, where you can see information related to the store that you have added.

You have to now go to the Admin page. You can go to this page by clicking on the search bar and scrolling to the end of the URL. Here, you have to add the word “admin”. Then click on “Enter”. You will notice that you are on the Admin page of your store.

There will be a set of options on the top left area of the screen. Among these options, you will find one that says “Apps”. You will have to click on that. 

Click on Apps

Step 3: Select App and Tap on Delete 

In the “Apps” section, you will see a list of apps that you have an ongoing subscription on. First, look for the app you want to remove. Once you find the app, you will notice there will be three options to the right of the app icon. The right-most option is “Delete”; you have to click on it. 

Tap on Delete

Step 4: Confirm & Delete 

As soon as you click on the option “Delete” beside the app subscription you want to remove, you will get a floating notification asking you the reason why you are removing it. Choose a related reason and click on the option at the bottom right that says “Delete”. As a consequence, your subscription will be removed.

Select a reason
Confirm Delete

How to Cancel a Shopify App Subscription:

Follow the below steps:

Step 1: Go to Shopify dashboard & click ‘Settings’

The first step you have to follow in order to remove a subscription is to open the Shopify application. If you are not already logged in, please go on and log in using the account details that are related to your store; this may be your email ID and password or even your Google account.

Logging in to your store will help provide access to certain options we need to delete a subscription. Once you are logged in, you will notice an option towards the left at the bottom of the screen. This is the “Settings” option. You have to click on it to proceed further.

Click on Settings

Step 2: Click on ‘Apps and Sales Channels’

Once you click on the “Settings” option, a new tab will open in front of you. This “Settings” tab will include a list of options to the left of the screen, and beside it will be a screen that will help view the information related to the option that has been clicked on. One of the options will be selected as default.

In the list of options available to the left, you will notice one of them will have the title “Apps and sales channels”. You will have to click on it. This action will open the “Apps and sales channels” tab to the right of the screen. 

Click on 'Apps and Sales Channels'

Step 3: Click on ‘Remove’

Now that you have opened the “Apps and sales channels” tab, you will notice a list of apps that you have an ongoing subscription to arranged in alphabetical order. Among these, you will find the app that you are looking for.

Once you have found the app you want to delete the subscription of, you have to move your attention to the right of the screen, beside the app icon, where an option will be located called “Remove”.

Click on Remove

You have to click on this option in order to remove the subscription. A floating message will appear asking you if you want to remove the subscription; you have to click on “Delete” until the app is removed from your subscriptions list.

Click on Delete

How to Close Shopify App Store: 

Here are the steps to close Shopify store:

Step 1: Login and go to the Admin page

You have to open the Shopify store link and click on the “Log in” option present at the top of the screen. You have to then log in to your store using the email and password attached to the account. Next, you have to go to the “Admin” page by typing in the word “admin” at the end of the URL. 

Step 2: Go to “Settings”

Once you are on the admin page, you will notice that there are a set of options to the left of the screen. And towards the bottom of the screen, you will find the option that says “Settings”. You have to click on this. Once you have clicked on “Settings”, the related tab will open with different kinds of options, all related to the changes you can make within your account. 

Click on Settings

Step 3: Click on “Account”

Now that you are in the “Settings” area, you will notice that in the list of the options present in front of you, one of them will be called “Account”. This is the option that you have to click on right now. This action will lead you to the “Account” tab. Here, you will find all the information related to your account, like your current plan and permissions related to your account.

Click on Account

Step 4: Click on “Close Store”

Under the “Account” tab, you will find a section that says “Store status” as you scroll down. In this section, you will find a title that says “CLOSE YOUR STORE”. Under this, you will find the option “Close Store”.

Tap on Close Store

You have to click on this option. You will be asked to type in your password and tap on “Confirm”. Provide a reason for leaving and click on “Close Store”. Your online store will be closed as a result. 

Enter a password and confirm
Select a reson

💡 Note: Your store information will remain saved for a period of 30 days, during which if you decide to continue with your store without starting afresh, you can do so. However, after that period, you will no longer be able to access your store.

Close Store

The Bottom Lines:

Therefore, now you know how to cancel your Shopify app subscription in two ways: using both your web browser and the app. You are also now familiar with the method to close the Shopify app store. Hopefully, now, you will be able to cancel your subscription without the dread that it might lead to an error. 

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