How To Cancel Stash Subscription

Your Quick Answer:

To cancel your Stash subscription, you’ll need to go to the official website of Stash and then log into your Stash account. You’ll need to enter your email address and the password of your Stash account to log in. 

Then, from the top right corner, click on your name. You’ll be taken to the next page with a vertical menu. 

From the left vertical menu, you’ll need to click on Subscription. 

Then you’ll be taken to the next page where you’ll be able to see all the details of your Stash plan. 

Click on the Manage button next to the Stash plan. 

Next, scroll down the page and then click on the ‘Close my Stash for good’ button. Confirm it by clicking on Done. Your subscription will be canceled. 

To cancel a part of your Stash account such as the brokerage part, call customer support.

 But if you want to close your account permanently, transfer all your money and then send an email to customer support requesting the deletion of your Stash account permanently. 

🔯 Should I Delete Stash Account to Cancel Stash Subscriptions?

No, you don’t need to delete your Stash account to cancel the Stash subscription nor does canceling the subscription automatically delete the Stash account completely too. 

Canceling of Stash subscription and closing the Stash account are pretty different. Look below to know how. 

It’s possible to keep your Stash account but just get rid of a small portion of it such as the brokerage part. But you can’t do it by using the official Stash website or the mobile app. You’ll have to contact customer support if you choose to delete a small portion of it and not the entire account by calling them at (800) 205-5164. On the call, you’ll need to explain your need of closing the brokerage part of your account to close a portion of it. 

However, if you want to delete your Stash account entirely, you’ll need to construct an email requesting them the deletion of your Stash account permanently from the Stash database and then send it to customer support. But before sending the email, you need to transfer all your money or withdraw it so that there’s nothing left in your account.

After you send the mail, your Stash account will get deleted from the database within a maximum period of ten days. It takes a minimum of 72 hours for a Stash account to get permanently deleted from the database. 

⭐️ How do I close a Stash+ account?

When you’re closing your Stash+ account, you’ll need to follow specific procedures to permanently get rid of it. You may not need the Stash+ account anymore which is when there arises the need to close it if it does not work well for you. 

You’ll first need to close the brokerage account that is connected to your Stash subscription. Next, you should know that the Stash subscription plans have insurance that has to be deactivated while you’re closing your Stash account. Therefore, deactivate the insurance of your Stash plan. 

After that, you’ll need to proceed with the closing of your custodial accounts. Before you cancel your Stash subscription, you’ll need to contact customer service to close your custodial accounts as they cannot be closed from the official Stash app or the website. After you’re done closing the custodial accounts, you’ll need to follow the steps below to close the Stash+ account. 

How to Cancel a Stash subscription:

Follow the below steps:

Step 1: Go to: app.stashinvest.com/subscription & Log in

Stash may not work well for everyone which is when you may think of canceling your Stash subscription. Cancellation of the Stash subscription is not a big deal when you know or follow the right process. 

To cancel your Stash subscription, you’ll need to click on the link above to get into the official website of Stash then you’ll be able to see the login page of Stash. 

On the Login page, you’ll need to enter your email address that’s linked to your Stash account and then enter the password in the second box. When you’re entering the password, you need to make sure that the password is entirely correct or else you won’t be able to get into your account. Next, you’ll need to click on the blue Login button to log into your Stash account.

Click on Login button

Step 2: Tap on Name

After you get into your Stash account by logging in, you’ll need to look at the top right corner of the screen. At the top right corner, you’ll be able to see your name. You’ll need to click on it and it will open up a new page that will show you a vertical menu on the left side of the screen. In the menu, you’ll find different options displayed one after another. 

Tap on Name

Stash in today’s world is seen as a good way to start the investment process or ease yourself into the stock market. But investment or the stock market is not for everybody and many do not prefer to be charged a monthly subscription fee too.

Step 3: Select ‘Subscription’

 From the left-hand side menu, you’ll need to click on the Subscription option. It will take you to the next page. On the next page, you’ll be able to see the details of your Stash subscription and plan. It will show you the amount you’re charged every month, your next payment date, your plan name, etc. 

click on the Subscription

If you want to move away from Stash, you can try to invest or use other platforms that don’t charge a monthly fee from you. You should know that all investment platforms have different methods and policies. Therefore, before choosing another platform, make sure you know about its methods, transaction fees, etc. 

Step 4: Click on ‘Manage’

After clicking on Subscription, you’ll be taken to the next page, where it will show you the name of your Stash plan. Just next to the name of your Stash plan, you’ll be able to find a Manage button. You’ll need to click on it to proceed with the cancellation of your Stash subscription. 

Click on 'Manage'

As Stash provides a low barrier for the entry of young or new investors in the stock market, it has gained much popularity very recently. The features of Stash are worthwhile for new investors but with time you can shift to a better and more growing platform as the relatively high fees of Stash are not preferred by the investors. 

Step 5: Select ‘Close my Stash for good’ & Done

After you click on the Manage button, you’ll be taken to the next page. You’ll need to scroll down at the end of the page to find the button that says ‘Close my Stash for good’.  You’ll need to click on it to cancel your subscription. It will ask you to confirm the cancellation of the subscription. Do it by clicking on Done. Your Stash subscription will be canceled. 

Select 'Close my Stash for good' & Done

However, you can get a new subscription to Stash anytime you want. As you’re canceling the actual plan here, you can do it from the website. But when you want to cancel a part of the subscription and not the entire subscription, it has to be done by calling customer support. 

The Bottom Lines:

This article explains the step-by-step process to cancel your Stash subscription. However, if you’re closing your Stash+ subscription, you’ll need to first close your brokerage account and then deactivate the insurance of the Stash plan. Close the custodial accounts and then follow the steps to finally be able to close your Stash+ account.

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