Your Quick Answer:
If it’s not turned on, then switch it on so that the Facebook server can update the list of people who viewed your story.
You can also connect your device to a stable WiFi network to let the server update the viewers’ list. If Facebook is experiencing server issues, wait for it to get fixed.
However, it’s also possible that you don’t have any viewers for your story yet. In that case, wait for a few minutes more and then check the viewers’ list again.
If it doesn’t help, clear the cache data of the Facebook application from the Settings of your device.
Why Is Facebook Story Not Showing Viewers:
There might be the following reasons why Facebook Story not showing viewers:
1. Privacy Settings
If you see that your Facebook story is not showing viewers, it might be because of your privacy settings. This means if you set your story to “Only Me” or choose to share it with only a select few people, then it won’t be visible to others.
So, if you’re wondering why your story isn’t getting many views, you should check your privacy settings and make sure you’ve chosen the right audience for your story.
2. You are blocked (by those people)
When this happens, it’s because the people you’re trying to share your story with have blocked your account. Due to this, your story won’t show up in their feed, and they won’t be able to see it.
This can be for various reasons, but you must remember that if someone has blocked you, they won’t see your stories, no matter what you do.
3. Account Deactivation or Suspension
Sometimes, if you can’t see who viewed your Facebook story, it might be because your account is temporarily suspended or deactivated. In such cases, your stories won’t be visible to anyone until your account is reactivated.
Why Is My Facebook Story Not Getting Views:
These are the following reasons why the story not getting views:
1. Lack of engagement
If you find that your Facebook story is not getting views, it could be because of a lack of engagement. For this reason, if your story does not generate much interaction, such as reactions, comments, or shares, it may not appear prominently in the story feeds of your friends or followers.
Now, you can encourage engagement by using interactive features such as polls, questions, or stickers. This can entice your audience to interact with your story, increasing its visibility and views.
2. Content quality and relevance
You might see that the quality and relevance of your content play a crucial role in attracting viewers to your Facebook story.
This means that if your story lacks visually appealing images, exciting stories, or relevance to your audience, it may not generate much interest.
If your content is of low quality or not aligned with your audience’s interests, they may be less likely to view it.
3. Limited visibility
If you see that your Facebook story is not getting views, it may be due to limited visibility. This means that your privacy settings might be set to restrict who can see your story.
So, if you have set your story visibility to “Friends Only” or a specific custom audience, only those people will be able to view it. You should review and adjust your privacy settings to allow a broader audience if you want more people to see your story.
4. Timing and frequency
When this happens, it could be due to the timing and frequency of your story posts. If you consistently post stories during periods when your friends or followers are less active, or if you flood their feeds with too many stories, they may be less likely to view them.
Due to this, it’s important to consider posting at times when your audience is most active and finding a balance in the frequency of your story posts. This can help increase the chances of getting more views.
How to Fix Facebook Story Not Showing Viewers:
There are several ways to fix this:
1. Make Sure Internet is Turned On
If the internet connection or the WiFi of your device is turned off, then the server will not be able to update the list of viewers who have viewed your Facebook story.
In that case, you’ll need to turn on the Mobile Data button from the top panel of your device or you can also turn on the Wi-Fi button and then connect it to a stable Wi-Fi network.
You also need to remember that the data connection or the WiFi network to which your device is connected has to be fast and stable or else the server would not be able to update the list of viewers.
If your data connection is not stable, restart your data connection or switch to another stable WiFi network.
🔴 Steps To Follow:
Step 1: Turn off the Mobile Data button from the top panel.

Step 2: Turn on the Airplane Mode button.

Step 3: Wait for 5 to 10 seconds and then turn off the Airplane Mode.

Step 4: Again turn on Mobile Data.

2. Update the application
If you’re using an outdated version of Facebook, it may cause glitches and malfunctioning of the application which can prevent you from seeing the viewers’ list of your Facebook story.
Therefore, you need to update your application to its latest version and then log in to your account again to see the list of people who viewed your story on Facebook.
Here are the steps you need to follow to update the Facebook application:
🔴 Steps To Follow:
Step 1: Open the Google Play Store.
Step 2: Search for Facebook on the search bar.

Step 3: From the results, you’ll need to click on the Update button next to the Facebook application.

Step 4: The app will get updated and installed on your device.

Step 5: Click on Open to open the Facebook application.

Step 6: Log in to your account if you’re logged out.
Step 7: Click on your story and see the list of viewers to check if the issue has been fixed or not.
3. Wait till you gain viewers
If you’re trying to view the list of viewers immediately after uploading the story it will show you No viewers yet message instead of the viewers’ names. It happens because your story has not gained any views yet.
Therefore, be it a regular story or a custom story, wait for some minutes so that your friends can start to view your story after which you’ll be able to see the names of the viewers under the Viewers list.
Even if the Facebook application is experiencing server issues, you’ll need to wait it out till the server gets fixed again. It doesn’t take much time and usually gets fixed within a few hours.
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Frequently Asked Questions:
1. What is Facebook Story’s Other Viewers?
The Other Viewers category only counts those users who are not from your friend list. If your story is public, it will be visible to users who are not from your friend list.
Thus, the non-friends viewers’ would fall under the category of Other Viewers and their names would not be visible to you. They are numerically expressed. These people are mostly the followers of your account on Facebook.
2. Can Someone see that I viewed their Facebook story if we are not friends?
If a story is posted publicly, it can be seen by all users. If you view someone’s story who’s not on your friend list, the person won’t be able to see your name on the viewers’ list because Facebook only shows the names of the people viewers who are from the friend list.
The viewers who are not from the friend list are only counted and displayed numerically as Other Viewers. The names of the Other Viewers are not displayed to the owner of the account even if the Other Viewers see the story multiple times.
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