How to Fix ‘Confirm Your Identity’ on Facebook?

Your Quick Answer:

  1. To confirm your identity on Facebook, you need to click on ‘Continue’ on the ‘Please confirm your identity’ message box and then click on Upload a photo ID. 
  2. You need to take a picture of the valid ID proof and upload it to confirm your identity. Only if your account data matches your ID information, your account will get approved otherwise it will be rejected. 
  3. Asking your friends for help is another way to confirm your identity where you’ll need to select any three out of the five listed friends and they’ll receive three separate codes from Facebook.
  4. Only if you can enter the correct codes and verify them after knowing it from your friends, your identity will be confirmed. 
  5. You can log in from your old devices to access your account.  

Facebook only accepts very few documents as a valid ID proof to confirm your identity. If you don’t have any of those documents you’ll need to opt for other options rather than Upload a photo ID.

Video on How to Fix the ‘Confirm Your Identity’ on Facebook:

Watch the following video to fix the ‘Confirm Your Identity’ issue on Facebook:

How to Fix the ‘Confirm Your Identity’ issue on Facebook? 

There are some ways that you can try in order to fix this issue of ‘Confirm Your Identity’ on Facebook, let’s try these out:

1. Uploading Photo ID Proof:

The best way to fix the Please Confirm your identity issue on Facebook is to upload a photo ID proof. After you upload the ID proof, it will also ask for an email address to get back to you after your account’s identity gets approved.

You need to make sure that the Facebook application is updated. If not it’s better to update the app from the Google Play Store before you begin with this method. 

You can follow the steps below to perform this method:

🔴 Steps To Follow:

Step 1: Open the Facebook application.

Step 2: Log in to your account.

Step 3: Immediately after logging into your account, you’ll be able to see the Please Confirm Your Identity message on the screen.  

Please confirm your identity

Step 4: Click on Continue. 

Click on Continue

Step 5: Next, you need to click on Upload a photo ID. 

 click on Upload a photo ID

Step 6: Click on Continue.

Step 7: You’ll need to read the messages about the IDs that will be accepted only. Next click on Continue.

 messages about the IDs

Step 8: Then click on Take Photo.

click on Take Photo

Step 9: Tick marks the message box below it and clicks on Continue.

Step 10: Provide your email address and click on Continue

Provide your email address

Step 11: Next, confirm your password and click on Continue.

confirm your password

Step 12: Then click on Ok. 

Then click on Ok

You need to wait for two days to hear back from Facebook. They’ll send you a reply. If your ID gets approved, you’ll be able to know about it via mail that will be sent to your mail ID which you’ve provided. 

You also should know that only if you have real ID proof, you should choose to go for this option. Otherwise, you need to click on Approve your login on another phone or computer to confirm the logins made by you from other devices. 

2. Asking for Help From friends:

Another way to confirm your identity is to ask your friend for help.

  • You’ll need to choose any three out of five friends from your Facebook friend list for this method.
  • Your friends will receive different four-digit verification codes. You’ll need to enter the code after getting to know about it from them and your Facebook identity will be confirmed and approved. 

This method can be done by using the Facebook application. You should use the latest version of the app to avoid any glitches while the verification process is going on. 

Facebook asks for identity confirmation when it is suspicious that some account is fake or a bot. 

However, if you’re using a fake account, this method won’t help you recover it. But only the genuine accounts can be recovered using this method. 

Look down below to find the steps that you need to follow for performing this method correctly. 

🔴 Steps To Follow:

Step 1: Open the Facebook application.

Step 2: Login to your account. 

Step 3: You’ll be able to see the Please confirm your identity message.

see the Please confirm your identity message

Step 4: Click on Continue.

Step 5: Next, you’ll see the option Ask your friends for help. Click on it and then click on Continue. 

option Ask your friends for help

Step 6: This is one of the best and easiest ways to confirm your identity as your friends can help you do it here. Therefore, choose and call any three friends out of the five that are listed on the screen. 

Step 7: You’ll need to ask them to visit the link that’s on your screen and then they’ll receive three separate codes on their notification panel. They’ll need to tell you those three codes. 

Step 8: If they don’t find the codes in notifications ask them to check it in the SMS section. It might be sent to their registered mobile number. 

Step 9: Enter the three codes in the three lines given below. 

Step 10: Next, click on Continue. 

Step 11: If the codes are correct your account will be approved and restored by Facebook. 

3. Try known devices:

Try known devices

If you want to fix this issue, you can log into your account from any of your old devices from which you’ve logged your account previously. Sometimes users face the issue where they get the Please confirm your identity message just while using the new device to log in. However, if you switch back to using your previous device, you might not get this error message at all and so you no longer need to confirm your identity by any other method.

If you have access to your previous devices and you’re still logged into your account from any of those devices, it won’t raise any suspicion to Facebook and therefore it won’t ask you to confirm your identity. 

Mainly Facebook asks to confirm identity when it suspects your account ID to be a fake one. But if you continue using your old devices to log in, you might not face this issue at all. Even if you’re not logged in from your previous device, you can install the Facebook application on it and then use Facebook from there, after logging into your account. 

Why can’t You verify Facebook with ID proof?

Why can't You verify Facebook with ID proof

Facebook sometimes doesn’t approve your account with ID proof even though you have a valid ID. Facebook follows certain policies when it comes to approving your account. It only accepts some approved documents and only if the provided information gets matched with your ID, Facebook will accept it otherwise you won’t be able to confirm your identity using a photo ID. You can only submit a  valid passport, a driver’s license or a non-driver’s government ID to get your account approved. Even if your account data doesn’t match your proof, they’ll send you mail regarding the disapproval of your account. In that case, you need to try some other method to confirm your identity.

Facebook provides very limited options of approved documents to verify your account. Therefore, you can choose the easier way out i.e asking friends to help if you don’t have the said documents to verify your account.

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