How To Contact TikTok About Banned Account

Your Quick Answer: 

TikTok accounts are usually banned when the users do not follow the guidelines that TikTok has laid down in a clear manner.

A user may also be banned from TikTok if they are underage (under the age of 13) but have lied about their age on the app. 

You can contact TikTok about your banned app via the TikTok app and TikTok web.

When you get the ban notification, tap on it and go to the appeal option.

Now you can explain why you think your account was wrongly banned and submit the problem.

TikTok banned account recovery:

🔴 How To Use:

Step 1: First of all, open the TikTok Banned Account Recovery tool.

Step 2: Then, enter the TikTok username for the account you want to recover.

Step 3: After that, click on the ‘Recover Banned Account’ button.

Step 4: Now, the tool will perform its magic. It will analyze the provided username and search for any possible ways to recover the banned account.

How To Contact TikTok About Banned Account:

There are a few methods that you can try in order to contact TikTok support. Follow the below methods:

1. TikTok Age Appeal With ID

Here you have to follow the below steps:

Step 1: Open TikTok

The first step you have to follow is to open the TikTok app from your phone’s home screen. You will be on the “Home” page of TikTok.

In the menu bar, at the bottom of the screen, you will see the option “Me” on the right side of the menu bar.


Tap on this. You will be in your account section of TikTok, where you can see all the videos you have posted and other specifications related to your account like the number of followers and Followers list and Following list, etc. 

Step 2: Tap on the three lines icon

Now that you are in the profile section or “Me” section of TikTok, you will notice an option at the top right corner of the screen that resembles three dots. You have to tap on this option.


This action will lead to the “Settings and privacy” tab of TikTok, where you will find a range of options related to changes you can make in your account specifically or in the app, like notifications, etc. Some options here are “Manage account” and “Privacy”. 

Step 3: Report a problem

Once you are in the “Settings and privacy” tab, you have to then keep scrolling down until you see the option “Report a problem” under the “SUPPORT” section.

You have to tap on this option & tapping on it will open a new and related tab called “Feedback and help”.

Notepad and pen icon on tiktok

This section will help you send a complaint to TikTok if you think there has been a mistake and that you have not violated any guidelines to be banned. On the top right corner of the screen, you will see an icon resembling a notepad and pen. You have to tap on it.

Step 4: Go to Feedback & Report

Tapping the notepad and pen icon will lead you to the “Your support tickets” tab. At the bottom of the screen, you will see the text “Tell us your feedback”. Go to the option, and you will be in the “Report a problem” section.

Tell us your feedback

You have to type in your problem: you have been wrongfully banned and would like to have your account back in the near future. Mention your username and all necessary details. After explaining your problem, you have to tap on the option “Report”. Your problem will be reported.

2. Contact from TikTok

Follow the below steps:

Step 1: Tiktok contact page

The first step you have to follow is to go to Google, and in the search bar, you have to type “TikTok Contact”. In the search results, you will find the Contact TikTok page. You have to click on it. 

Step 2: Appeal directly

When the Contact TikTok page opens, you have to tap on the option “Visit the Help Center”. A new tab will open, and you will notice a search bar at the top of the screen.

Click the Visit Help Center
Click Search Button

Go to the search bar and type “Ban”. In the search results, look for the result “Content violations and bans”, tap on it. Look for the hypertext that says “appeal directly from the app”. You will be shown steps to appeal. 

Click Contant Violations and Bans
Click appeal directly from App

Step 3: Tap on Appeal option

Go to the app and log in. You will get a floating notification at the top of the screen saying you’ve been banned. Go to it, and you will find an option to send an appeal.

You have to tap on the appeal option and explain your problem clearly, stating that your account was banned as a mistake and that you have not violated any rules of TikTok. Let them know that you would like your account to be restored. After you are done, submit the appeal and wait for TikTok to solve the issue.

Why Do the TikTok Account Permanently Ban:

There are certain reasons why your TikTok account gets banned:

1. Violated TikTok Policy

The most common reason accounts are permanently banned on TikTok is because they violate the community guidelines laid down for the user’s convenience and safety. Community guidelines ensure that videos do not contain hate speech, racism, plagiarism, or any type of harassment or misconduct.

This is because TikTok is a place not only for adults but minors above the age of 13. Thus everyone must make videos that do not offend or violate any community or individual; if that happens, the users are banned from using the app. 

2. Your Age in the matter (13 years old):

You may be banned from TikTok because of your age. To be a TikTok user, a person has to be at least 13 years of age. Often people increase their age and put this wrong detail in their account.  

According to a privacy protection act for children, TikTok is responsible if there are underage users on the app. Therefore, it is removing all accounts from the app that are underage or even those who mistakenly put the wrong birthday.

While applying, the user may put the wrong birthday, but if it is found during verification that the user is underage, their account is banned.

Frequently Asked Questions:

1. What is TikTok’s email to appeal a ban?

If your TikTok account has been banned and you wish to appeal the ban, you can reach out to TikTok’s support team via their official email address: [email protected]. Make sure to provide relevant details about your account and explain the reason for your appeal clearly.

2. Can banned TikTok accounts be recovered?

In some cases, banned TikTok accounts can be recovered. It depends on the reason for the ban and whether the violation of TikTok’s community guidelines is reversible. If you believe your ban was a mistake or you have resolved the issue, you can appeal the ban through TikTok’s support channels. TikTok will review your appeal and take appropriate action based on their investigation.

3. How long do TikTok bans last?

The duration of TikTok bans can vary depending on the severity of the violation and the discretion of TikTok’s moderation team. Some bans may be temporary and last for a few days or weeks, while others may be permanent. The length of the ban is determined by factors such as the nature of the violation, previous violations, and overall compliance with TikTok’s community guidelines.

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