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How To Find Buyers Email Address On eBay

By Pranab Sen

✎ Key Takes:

» To find a buyer’s email address on eBay, you need to go to My eBay. Then click on Accounts.
» Under the Listing and Records header, you need to select Sold. Select the download format as Standard. Select the data range.
» You can also check the email of buyers from the Order list. To do that go to My eBay. Next, click on Settings/Sold.

How To Find Buyers Email Address On Ebay:

You have the following methods:

1. From Sold items

If you’re looking to find the customer’s email ID or contact details on eBay, you can do it by following the steps below.

Step 1: Go to My eBay

If you’re a seller on eBay, you might sometimes need to find the contact details like the email address of any customer to contact them about an item you’ve sold. Go to the eBay website.

Go to My eBay website

Next, you need to first go to My eBay. Then, follow the next step to move on.

Step 2: Click on Account > Seller dashboard

After you’ve headed to My eBay, you’ll be able to see the interface of the eBay website. There, you’ll find three options side by side: Activity, Messages, and Account.

Click on Account ebay

You need to click on the Account option to proceed with the method. Then you need to go to the seller dashboard.

Seller dashboard ebay

Step 3: Make a Download request

After getting into the seller dashboard, you need to click on the Management censor.

Make a download request

Then, you need to make a download request. After you’ve made a download request, you need to fill up the rest of the details to download the receipt. The receipt will be sent to your mail ID which you’ll provide in the details.

Step 4: Select Sold On Records

Under the Listings and Records header, you need to select the option Sold and then select the Download format as Standard.

Select Sold

Next, you need to select the data range. The selection of data ranges is subjective. You need to choose the range according to your needs. If you want to download the receipt from yesterday’s deal, choose Yesterday.

Step 5: Confirm your Email ID & Save

Under the Email address header, find your registered email ID. If you want to change the email ID, erase the ID that is provided in the box and enter the new email address. Next, you need to click the Save button.

Confirm your mail ID

Step 6: Download to See

After clicking on the Save button, you need to wait for some time and you’ll receive an email from eBay. In the mail, you’ll find a download link. You need to click on the download link to download the CSV.

Download link from the mail

Once you’ve downloaded the CSV or the receipt, you need to open it on Google Sheets where you’ll be able to find the buyer’s details like his email address, city, phone number, etc.

2. From Order List- Printing Labels

Another way to find out the email address of buyers is from the order list. You need to follow the steps mentioned below to find it out:

Step 1: Go to My eBay & Selling/Sold

After getting into the official website, you need to click on the My eBay option from the top right corner of the upper panel.

Go to My eBay

It will show you a drop-down list. From the list, you need to click on the Selling/Sold option. It will take you to the next page.

Step 2: Click on Orders > All orders

On the next page, you’ll be able to see some options displayed side by side on the upper panel. From the upper panel, you need to click on Orders.

Click on Orders

You’ll be shown a drop-down menu. You need to click on All orders which is the first option in the list. It will take you to the Manage all orders page.

 click on All orders

Step 3: Click on the downward Arrow

On the Manage all orders page, you’ll be able to see the Delivered header. Under it, you find the Leave Feedback option.

Leave Feedback option ebay website

Beside it, you’ll find a downward arrow. You need to click on the downward arrow and you’ll be displayed with a drop-down menu.

Step 4: Print Postage labels and invoices

From the drop-down menu, you’ll need to click on the second option that says Print Postage labels and invoices. You’ll be taken to the Print address labels and invoices.

Print address labels and invoices

On the page, you’ll be presented with the details of the labels. At the bottom of the page, you’ll find the Edit invoice and address label template. Click on it.

Edit invoice and address label template

Step 5: Click on Add buyer email address

On the Edit invoice/ postage label template page, you’ll be able to find the Buyer information header. Under it, you need to checkmark the box next to Add buyer email address to invoice.

next to Add buyer email address to invoice

Then go back to the Manage all orders page and then click on the downward triangle arrow next to Leave Feedback. 

next to Leave Feedback

Step 6: Click on the Print postage label

You’ll be shown a drop-down menu. From the menu, you need to click on the first option that says Print Postage labels.

 Print postage label

Next, you’ll be shown the label details on the page. You need to check all the details selected and then proceed.

Step 7: Click on Preview

After checking the details of the label, you need to scroll down to the bottom of the page where you’ll be able to find the Preview button between the Save template and the Cancel buttons.

Click on Preview

You need to click on the Preview option to view the bill. On the bill, you’ll be able to see the buyer’s information.

Step 8: Find the Email address

On the bill, you’ll be able to see the Contact information header on the right side. Below it, you’ll be able to see the email address of the buyer that you can use to contact him. You can print this invoice to keep a hard copy of it or you can note down the ID for future use if required.

How To Find Buyer Address On eBay:

You can try the following methods below to find the buyer’s address on eBay:

1. Using USSearch eBay Buyer Lookup

Just you can use the US Search eBay Buyer Lookup tool to find a buyer’s address on eBay.

🔴 Steps To Use:

Just try the following steps below:

Step 1: First, open the USsearch eBay Buyer Lookup website: https://www.ussearch.com/address/get-started/.

Step 2: Then, enter the buyer’s name or email ID in the provided search field.

Step 3: Next, click on the search button or press Enter to initiate the search.

Step 4: Now, review the search results to find the buyer’s address information if available.

2. Using BeenVerified eBay Buyer Lookup

You can use the BeenVerified eBay Buyer Lookup tool to find a buyer’s address on eBay.

🔴 Steps To Use:

Try the following steps below:

Step 1: First, open the BeenVerified eBay Buyer Lookup website: https://www.beenverified.com/lp/076d4f/2/loading?address=united%20states#.

Step 2: Then, enter the buyer’s email ID in the provided search field.

Step 3: After that, click on the search button or press Enter to initiate the search.

Step 4: Finally, review the search results to find the buyer’s address information if available.

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Pranab Sen is founder and author of Techniquehow.com. He is a full-time blogger, everything that gets published is from Pranab's hand. He likes to be a 'social media geek' since 2011 to understand the problems of readers more deeply and giving the solution through his writing.

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