How To Find Email Address From The Teams Channel

Your Quick Answer:

To find the email address from the Teams channel, you have to first open Microsoft Teams on your PC and select the Teams channel that you want to access right now, go to the three dots icon at the top right corner of the screen, a set of options will appear; you have to then click on the last option here, “Get email address” and click on the option to “Copy” in the floating notification that will appear.

If you want to create custom email addresses for the Teams channel, you have to first go to: and then click on “Classic Exchange admin center”.

Click on “contacts” under “recipients” and click on the plus icon on the next page to create a “Mail user” by clicking on the similarly titled option.

You have to then type your first and last name along with other details. Then set up an external email address by going to the Teams channel and copying the email address. Paste this and customize it.

Set up an ID and password that you will remember after which you have to click on “Save”. Then check if the contact is added by clicking on the search icon and searching for the same.

How to Find Email Address from the Teams Channel:

Follow the steps below:

Step 1: Open Microsoft Teams

The first step you have to follow in order to find an email address from a Teams channel is to go to the Microsoft Teams application on your PC and open it. Once the application opens, you need to log in with your email ID, which can be both personal or related to an organization.

login account

Step 2: Choose the Teams Channel

Once you have logged in to your Microsoft Teams account, you will be able to see a collection of the channels that you are a part of, under the Teams tab. You have to go to the channel whose email address you are currently interested in finding out so that you can email them.

go to teams tab

Step 3: Right-click the More Options

Now that you are in the particular Teams channel, you have to move your attention to the top area of the screen, where you will find the name of the Teams channel. Towards the right of the title, besides the star icon, you will find the icon you have to click on, which will lead you to more options.

This is an option that is symbolized by three horizontal dots, also known as the ellipsis icon, because of the way it looks. You have to click on this three dots icon to continue. After you have done so, a set of options will appear right below it.

Step 4: Click Get Email Address & Copy

Now that you have clicked on the three dots icon and a set of options have appeared below it, you have to look for a particular option here called “Get email address”. Click on it once you have found it. A floating notification will appear on your screen instantly as a consequence.

click three dot an click get emali address

This is the “Get email address” tab, and the email address will appear below. Even lower on the page, towards the right, an option will appear asking you to “Copy” the email address. You have to click on this option to save the link to your clipboard to be pasted later.

click copy button to copy the email address

How to Create Custom Email Addresses for Teams Channels:

Follow the below steps:

Step 1: Open Microsoft Teams’ Exchange admin center

If you are trying to create your own customized email address for team channels that will be easier to memorize, you have to open a browser of your choice and navigate to “” on your PC. Please make sure that you are logged in to your Teams account.

Step 2: Navigate to “Classic Exchange admin center”

Once you are logged in to your account, you will be in the Exchange admin center. You will be on the home page where you can see the number of inboxes and auto-forwarded messages there currently are. You have to move your attention to the left area of the screen, which has a set of options. Towards the bottom, you will find one that says “Classic Exchange admin center”. Click on it.

click classic exchange admin centre

Step 3: Click on “contacts”

Once the “Classic Exchange admin center” opens, you have to be in the dashboard area which will be the default tab. On the right side of the screen, you will find a collection of options. Click on the option that says “contacts”. You will find this under the “recipients” tab.

click contacts option from recipient tab

Step 4: Click on “+” > “Mail user”

After clicking on “contacts”, a list of the same will appear in a new tab. Towards the top of the list, you will find a “+” (plus) icon. This is called the Create icon. You have to click on it. As a result, two options will appear in a floating notification below the “+” icon. Click on the second option that says “Mail user”.

click + icon , mail user

Step 5: Type in your details

As soon as you have clicked on the option “Mail user”, a floating notification will appear on the screen, with options and text boxes to help you create a new mail user. You have to then type in your first name, last name, and company details to continue.

fill up your first & last name , company name

Step 6: Make an External email address

After you have typed in all other details, you will get a textbox asking you to type in the external email address. This is when you have to open your Microsoft Teams page and go to the particular channel and copy the email address that you will find using the above method. Paste the email address on the text box and shorten it by removing the extra numbers and such.

put your custom email address

Step 7: Set the ID and password

Below the External email address option, you will see a textbox titled “User ID”, you have to set up an ID that you will remember as it is likely that you’ll have to use it again. Below that, you will find “Password”. Set up a password that is hard to guess and make a note of it. Retype the password.

Step 8: Save the changes and test

After you have typed everything correctly, you have to click on the blue option at the bottom of the screen called “Save” to make sure the changes have been made. After the floating notification disappears, click on the search icon and type in the mail user you just created, and you will see it has been added.

Frequently Asked Questions:

1. Teams group email address not working – Why?

There is a wide range of reasons why the Teams group email address may not be working but the common reason why this happens is that you are not allowed to send emails to the channel. This happens when the person who created the Teams channel or is the administrator of the same, has limited the authority of sending emails and other activities to a selected few channel members only.

So if you are faced with such an error, it would be better to try again and even better to contact the channel owner asking about the same so the problem can be solved.

2. Can I Auto-forward Emails to Teams channel members?

Yes, you can auto-forward emails to a particular Teams channel’s members. For this, you will have to learn the Teams channel’s channel address. After this, you can use the help of Outlook to set up a rule that will allow all the emails you receive to be auto-forwarded without your having to do it manually.

Also Read:

Leave a Comment