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How To Fix ‘Failed To Send’ on Snapchat

By Pranab Sen

✎ Key Points:

» You can see the “Failed to Send Snapchat” error when trying to send messages, often due to external or internal issues.
» You can try resending files or seeking help from the Snapchat team for a quick resolution.

Snapchat sending Error

How To Fix ‘Failed To Send’ on Snapchat:

If your Snapchat is always failing to send snaps even after multiple tries then these fixes might help solve the situation. To fix the error while sending the snaps to someone, you must be sure that you have a proper internet connection and if this happens to all users then your app needs an internal fix.

fix failed to send snapchat

1. Reinstall

Although, while the issue happens to only a particular person you can say that there is a single issue or internal issues on your app if that happens to all then you should update the app or reinstall Snapchat as this process can solve all internal errors if that is not a server end issue.


If you are facing the error, ‘Failed to send’, one of the solutions is that you uninstall your app and then reinstall it again. Log in by entering all the specific details by providing your Snap ID, and other credentials asked. By doing so, users can send their snaps to their friends. Reinstalling the app removes or eliminates the bug that has caused this error.

2. Connect to Wi-Fi if the Internet is Slow

If you have a poor internet connection you would know that the file is having trouble sending and this may be the reason that shows the sending failed error on your Snapchat. Now, if you just directly reinstall Snapchat, you would notice that the messages that were showing a ‘Failed to send’ error, and now you can retry sending fresh snaps and before that connect to a proper internet connection.

Also, it is recommended that if you have a slow internet connection just try sending snaps one by one if you are sending them to multiple friends, this way you can ignore the error to pop up.

Even after doing the above step of reinstalling the Snapchat App, if you are facing the error, then it is possibly due to a poor internet connection. You can eliminate this by switching your internet connection to a WiFi connection. WiFi provides a good internet connection with a good speed that your mobile data cannot have. Switch to a WiFi connection and send Snaps monotonously and quickly.

3. Contact Snapchat & Describe Issue

This is the final way you should try to fix the internal error. As I described if the error occurs with a particular person you have to give details of your username and about the chat with whom you’re facing the issue and most probably Snapchat would let you know once the issue is fixed or if something else. You can send an email to Snapchat support and the reply is prompt.

If you still are facing the error after attempting the above two steps, you should contact the Snapchat team. It is simple to approach the Snapchat team, follow the steps given:

🔴 Steps To Follow:

Step 1: First of all, log in to your Snapchat account.

Step 2: Tap on your profile at top of the left corner.

Tap on your profile

Step 3: Tap on the ‘Settings’ icon in the top right corner.

Tap onto the 'Setting' icon

Step 4: Scroll down to ‘support’.

I need help on snapchat app

Step 5: There you will see the option of ‘I need help’.

Step 6: Here you can provide your username and chat details, to support you can email them, and they will reply to you and solve your problem.

contact us on snapchat

These are the simple fixes that you must do to fix the error that you face while sending a snap to your friends.

What Does Failed To Send Snapchat Story Reply Mean:

This message appears when you try to send a reply to a story, but it doesn’t go through successfully.

This means that there could be a few things to consider. First, check your internet connection and make sure it’s stable. A weak or unreliable connection can prevent your reply from being sent. Additionally, ensure that you have a strong signal or a reliable Wi-Fi connection.

If you notice that your internet is working fine and the problem persists, there’s an alternative fix you can try. Instead of replying directly to the story, you can send a direct message to the person. This way, you can still communicate with them and share your thoughts about their story.

Frequently Asked Questions:

1. Why Failed to Send Snapchat Won’t Go Away?

Failing to send Snapchat means the message or the photo that you were trying to send to your friend through Snapchat, is not yet delivered to the receiver. The messages that failed to be delivered may be due to several issues and may not go away.

And when the message fails to deliver, it is annoying for both the sender and the receiver if they have an ongoing conversation. It breaks the continuity of the conversation.

This may either be due to a poor internet connection or due to some internal issue with the app itself.

2. How Many Snaps Can be Sent at Time?

There are no limits to the number of Snaps that you can send. It allows you to add filters to your photos and videos thereby offering you a touch of augmented reality. 

A newly added feature of Snapchat allows you to send snaps to 16 people from your list at once you need not have to individually send snaps anymore. This feature allows mass sending of Snaps unlike before when you have to send snaps individually.

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Pranab Sen is founder and author of Techniquehow.com. He is a full-time blogger, everything that gets published is from Pranab's hand. He likes to be a 'social media geek' since 2011 to understand the problems of readers more deeply and giving the solution through his writing.

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