✎ Key Takes:
» You can initiate a refund on the Cash App by accessing the Activity tab, selecting the user’s name, and clicking on Request Refund through the transaction screen.
» You can ensure to choose the appropriate reason for the refund, then send the request to the user.
» If you’ve been scammed, you can potentially get your money back by having the recipient review and approve the pending refund request in the Activity tab, under the Pending list.
Will Cash App Refund Money If Scammed:
Cash App may not always give your money back if someone makes a fake transaction. Cash App lets people send money to each other, but they might not help if something goes wrong with a transaction.
But if you’ve been scammed, you’ll need to inform the support team via email so that they can investigate the matter to help you get the money back.
How to Get Money Back on Cash App if Got Scammed:
There you have these following steps to go with:
Step 1: Open Cash App & Tap profile icon
If you’ve been scammed by a fraud on the Cash App and have sent them money already, there’s no way that you’ll be able to get it back directly from them. Getting refunds is only possible when you’re asking for the money back from someone you know or a trusted user.
If you’re scammed, you’ll need to inform the Cash App team and see if they can help you or not. There’s no direct way that can assure you that you’ll get a repayment when scammed, but if you report it to the Cash App team, then they’ll look into the matter and try their best to get your money back to you.
Open the Cash App and from the home screen, you’ll need to look to the top right corner to find the profile icon. Then click on it and you’ll be taken to a new page.
Step 2: Tap on the Support option
After you click on the profile icon, you’ll be taken to a new page where you’ll be able to see different options displayed on the screen one after another. From the options, you’ll need to click on Support which is the last option in the list.
If you’re reporting a scam to the Cash App team, they’ll investigate the matter to find the identity of the scammer to report it to the cops so that they can help you get your money back.
Step 3: Choose Something Else > Can’t Access Old account
After you click on Support. You’ll be taken to the next page. On the page, you’ll see the header How Can We Help You? Below that, you’ll be displayed with some options on the next page from which you’ll need to choose the last option Something else.
It will take you to the following page where you’ll be able to see different options from which you’ll need to Can’t Access Old Account. It’s the easiest way to contact the support team.
Step 4: Tap on ‘Email’ & Describe the Issue
When you click on the Can’t Access Old Account, you’ll be taken to the next page where you’ll need to click on Contact Support. Then, click on Email.
It will show you a pop-up box confirming your email address, you’ll need to click on Yes to confirm your email via which you’ll send the mail to the support team.
Describe your issue in the email and provide the support team with all the details of the scammer so that the team can help you get back your money. Then send the mail. After sending the mail, wait for the support team to contact you on your registered email.
Although in some cases the Cash App team fails to help the users to get their money back, the majority of the time they’re successful in investigating and solving the issue.