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How To Fix If Instagram Story Not Uploading

By Pranab Sen

✎ Key Points:

» You can troubleshoot Instagram story upload issues by providing a stable internet connection on your device.
» Use the latest Instagram version by checking for updates on the App Store to fix problems with outdated software.
» If facing glitches, consider clearing the app cache, force-stopping the application, or logging out and logging back in to resolve minor issues.

How To Fix If Instagram Story Not Uploading:

Follow the below methods in order to fix the issue:

1. Better Network Connection

Users on Instagram are facing frequent glitches where their stories won’t get uploaded to their Instagram profiles. However, many times, it’s only because they’re having a poor network connection. 

Instagram operates on stable and reliable data connections. Therefore, you need to check if the internet of your device is turned on or not. If not, then turn the data connection on. Even if your wifi is unstable, switch to a stronger network to fix this issue. 

2. Clear App cache & force close

Another quick solution to the issue is by clearing the cache data of the Instagram application. If you’re experiencing uploading issues, it might be because of minor glitches caused due to accumulated cache. Accumulated cache data can interfere with the app’s functioning too. 

Therefore, you need to clear the application cache from the Settings of your device and then force close the app to restart it again.

🔴 Steps To Follow:

Step 1: Open the Settings of your device.

Step 2: Click on the Apps & notifications option.

Apps-notifications

Step 3: Then click on App info.

App-info-on-mobile-app

Step 4: Next, you’ll need to scroll down the list of apps to find and click on Instagram. Then click on Internal Storage.

App-info-on-instagram-1

Step 5: You’ll get the Clear Cache option. Click on it. Then come back to the previous page and then click on FORCE STOP.

Clear-Cache-on-mobile-app
click on Force Stop

3. Logout of Instagram and then log in again

If your Instagram story is stuck and not uploading, you can log out of your Instagram account and then again log in to restart your session. Minor glitches that are experienced by Instagram can be fixed by logging out of your account and then logging in again.

However, before you log out, make sure you have the login credentials of your account so that you can get into your account without any issues. 

🔴 Steps To Follow:

Step 1: Open the Instagram application.

Step 2: Go to your profile page by clicking on the profile picture icon.

Click-on-the-profile-picture-icon-on-mobile-app

Step 3: Next, click on the three lines icon.

three-lines-icon-2

Step 4: Then click on Settings.

Click-on-Settings

Step 5: Scroll down the page and click on the blue Log out option.

Step 6: Next, on the login page, enter the username and the password of your account to get into the account. 

4. Update Instagram

Check if you’ve updates available for Instagram or not. Outdated versions of Instagram experience more crashes and glitches. It lacks the new features too. You must update the Instagram application so that you don’t experience uploading issues. 

You can update the Instagram application from the Google Play Store. 

🔴 Steps To Follow:

Step 1: Open the Google Play Store and search for Instagram.

Step 2: Next, you’ll need to click on the Update button below the Instagram application from the search results to start updating the app.

Step 3: After the application is updated, you’ll need to click on the Open button to open the app and check if your issue has been fixed or not.  

5. Uninstall & reinstall Instagram

If none of the above methods helps in solving the issue, you can also try to uninstall the application and then reinstall it again. Reinstalling the Instagram application won’t affect your Instagram account’s data but will help you solve the issue by fixing the glitches and crashes that are being experienced:

🔴 Steps To Follow:

Step 1: First, uninstall the Instagram application from the app menu of your device.

Uninstall-on-mobile-app

Step 2: Next, you need to open Google Play Store and then search for Instagram.

Tap-the-Search-icon-on-instagram

Step 3: You’ll need to click on the Install button next to the Instagram application.

installation-of-the-Instagram-app

Step 4: It will get downloaded and installed. 

downloaded and installed

Step 5: After installation is done, open the app and log into your account.

Step 6: Check if the uploading issue has been fixed or not. 

6. Report Instagram help center

If none of the above methods help, you need to inform the matter to the Help Center of Instagram by reporting the issue.

Once you submit your form, it will get reviewed by officials and they’ll get back to you with a solution within twenty-four hours. Reporting the problem will also help you to know the actual cause of this issue as well as the solution to fix it.

🔴 Steps To Follow:

Step 1: You need to open the Instagram application.

Step 2: Log in to your account.

Step 3: Take a screenshot of the issue. 

Step 4: Then click on the profile picture icon to get into the profile page.

Click-on-the-profile-picture-icon-on-mobile-app

Step 5: Next, click on the three lines icon.

three-lines-icon-2

Step 6: Then click on Settings.

Click-on-Settings

Step 7: Next, you’ll need to click on Help.

click-on-Help-on-instagram-app

Step 8: Click on Report a Problem.

click-on-Report-a-Problem

Step 9: Confirm it by clicking on the blue Report a Problem button. 

click-on-the-blue-Report-a-Problem

Step 10: On the next page, clearly describe the issue and then request them to provide you with a solution. 

Step 11: Once done describing the issue, you’ll need to attach the screenshot by clicking on Gallery. 

clicking on Gallery
request-the-Help-Center-team

Step 12: Then, click on Next, and click on Send report.

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Pranab Sen is founder and author of Techniquehow.com. He is a full-time blogger, everything that gets published is from Pranab's hand. He likes to be a 'social media geek' since 2011 to understand the problems of readers more deeply and giving the solution through his writing.

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