Instagram Story Not Posting – What To Do

Your Quick Answer:

  1. To fix the issue of Instagram Story Not Posting, you’ll need to check if your device is connected to a stable WiFi or data. If not, connect your device to a stable internet to fix the issue. 
  2. It can occur from using the outdated version of the application. In that case, check for Instagram updates from the Google Play Store and then update the Instagram application.
  3. You can also clear the cache data and force stop the app to restart it again if it’s an app glitch.
  4. Minor glitches causing the uploading issues can be fixed by logging out of the application and then logging in again.
  5. You can also reinstall the Instagram application after uninstalling it. 
  6. Lastly, if this doesn’t help, you’ll need to inform Instagram Help Center about the issue and wait for them to get back with a solution. 
  7. You can also try the alternative such as using the AiSchedul tool for uploading stories, switching to a different device or web Instagram, or trying a VPN to fix this issue. 
Expert Statement

Why is the Instagram Story Not Posting?

There are the following reasons if the Instagram story is not posting:

1. Outdated Version:

Outdated version

If you’re unable to upload stories on Instagram, it’s probably because you’re using the old version on Instagram. If you don’t update the Instagram application, it won’t have the new features and would experience more crashes. You can update it from the Google Play Store or App Store. 

2. Instagram Bug:

Instagram bug

Often when the Instagram application experience glitches due to bugs in the app, you’ll face the issue of your Instagram story not uploading. This is mainly from Instagram’s end and you have nothing to do with it. It has to be fixed by Instagram only. Therefore, wait for it to get fixed. 

2. Poor internet or no WiFi connection:

Poor internet or no wifi connection

When you’re experiencing issues of this kind, you have to remember that you should have a stable internet connection or a wifi network connection to your device. If your device is not connected to a wifi network or has a poor data connection, Instagram will not operate smoothly and it will fail to upload stories too. 

How to Fix the Instagram Story not posting issue?

Follow the below methods in order to fix the issue:

1. Turn on the Internet or Switch to a better Network:

switch to a better network

Users on Instagram are facing frequent glitches where their stories won’t get uploaded on their Instagram profile. However, many times, it’s only because they’re having a poor network connection. 

Instagram operates on stable and reliable data connections. Therefore, you need to check if the internet of your device is turned on or not. If not, then turn the data connection on. Even if your wifi is unstable, switch to a stronger network to fix this issue. 

2. Clear App cache & force close:

Another quick solution to the issue is by clearing the cache data of the Instagram application. If you’re experiencing uploading issues, it might be because of minor glitches caused due to accumulated cache. Accumulated cache data can interfere with the app’s functioning too. 

Therefore, you need to clear the application cache from the Settings of your device and then force close the app to restart it again.

🔴 Steps To Follow:

Step 1: Open the Settings of your device.

Step 2: Click on the Apps & notifications option.

Apps-notifications

Step 3: Then click on App info.

App-info-on-mobile-app

Step 4: Next, you’ll need to scroll down the list of apps to find and click on Instagram. Then click on Internal Storage.

App-info-on-instagram-1

Step 5: You’ll get the Clear Cache option. Click on it. Then come back to the previous page and then click on FORCE STOP.

Clear-Cache-on-mobile-app
click on Force Stop

Video on Instagram Story Not Posting- what to do:

3. Logout of Instagram and then log in again:

If your Instagram story is stuck and not uploading, you can log out of your Instagram account and then again log in to restart your session. Minor glitches that are experienced by Instagram can be fixed by logging out of your account and then logging in again. However, before you log out, make sure you have the login credentials of your account so that you can get into your account without any issue. 

🔴 Steps To Follow:

Step 1: Open the Instagram application.

Step 2: Go to your profile page by clicking on the profile picture icon.

Click-on-the-profile-picture-icon-on-mobile-app

Step 3: Next, click on the three lines icon.

three-lines-icon-2

Step 4: Then click on Settings.

Click-on-Settings

Step 5: Scroll down the page and click on the blue Log out option.

Step 6: Next, on the login page, enter the username and the password of your account to get into the account. 

4. Update Instagram:

Check if you’ve updates available for Instagram or not. Outdated versions of Instagram experience more crashes and glitches. It lacks the new features too. You must update the Instagram application so that you don’t experience uploading issues. 

You can update the Instagram application from the Google Play Store. 

🔴 Steps To Follow:

Step 1: Open the Google Play Store and search for Instagram.

Tap-the-Search-icon-on-instagram

Step 2: Next, you’ll need to click on the Update button below the Instagram application from the search results to start updating the app.

Update-the-application

Step 3: After the application is updated, you’ll need to click on the Open button to open the app and check if your issue has been fixed or not.  

click on the Open button

5. Uninstall & reinstall Instagram:

If none of the above methods helps in solving the issue, you can also try to uninstall the application and then reinstall it again. Reinstalling the Instagram application won’t affect your Instagram account’s data but will help you solve the issue by fixing the glitches and crashes that are being experienced:

🔴 Steps To Follow:

Step 1: First, uninstall the Instagram application from the app menu of your device.

Uninstall-on-mobile-app

Step 2: Next, you need to open Google Play Store and then search for Instagram.

Tap-the-Search-icon-on-instagram

Step 3: You’ll need to click on the Install button next to the Instagram application.

installation-of-the-Instagram-app

Step 4: It will get downloaded and installed. 

downloaded and installed

Step 5: After installation is done, open the app and log into your account.

Step 6: Check if the uploading issue has got fixed or not. 

6. Report Instagram help center:

If none of the above methods help, you need to inform the matter to the Help Center of Instagram by reporting the issue.

Once you submit your form, it will get reviewed by officials and they’ll get back to you with a solution within twenty-four hours. Reporting the problem will also help you to know the actual cause of this issue as well as the solution to fix it.

🔴 Steps To Follow:

Step 1: You need to open the Instagram application.

Step 2: Log in to your account.

Step 3: Take a screenshot of the issue. 

Step 4: Then click on the profile picture icon to get into the profile page.

Click-on-the-profile-picture-icon-on-mobile-app

Step 5: Next, click on the three lines icon.

three-lines-icon-2

Step 6: Then click on Settings.

Click-on-Settings

Step 7: Next, you’ll need to click on Help.

click-on-Help-on-instagram-app

Step 8: Click on Report a Problem.

click-on-Report-a-Problem

Step 9: Confirm it by clicking on the blue Report a Problem button. 

click-on-the-blue-Report-a-Problem

Step 10: On the next page, clearly describe the issue and then request them to provide you with a solution. 

Step 11: Once done describing the issue, you’ll need to attach the screenshot by clicking on Gallery. 

clicking on Gallery
request-the-Help-Center-team

Step 12: Then, click on Next, and click on Send report.

🔯 Alternative Methods:

Follow these methods below:

1. Third-party tool for posting stories: 

You can also use their party tool to post stories on Instagram and avoid the issue of stories not uploading. Instagram applications often experience glitches, due to which errors in the process of uploading have become very common and frequent. Therefore, you can use the third-party tool name AiSchedul to upload stories. This tool can be used on a PC. It helps in avoiding the uploading issues too.

🔴 Steps To Follow:

Step 1: You’ll need to sign up for your AiSchedul account for free. 

AiSchedul account for free

Step 2: Signing up requires you to create your account using a Gmail address and a password.

Step 3: After you get into the AiSchedul tool, click on the Add Instagram Account button.

click on the Add Instagram Account button

Step 4: Next, from the account dashboard, you’ll need to choose your account.

Step 5: Under the POSTS AND SCHEDULING tab of the tool, you’ll be able to see the Schedule button. 

you'll be able to see the Schedule button

Step 6: Click on it and then click on Story

Click on it and then click on Story

Step 7: Upload the image or video that you want to post to your story.

Upload the image or video

Step 8: You can either schedule it for posting later or you can post immediately by checking the Post immediately box. Click on Schedule Story.

Step 9: You can use the editing tools to edit your story and then click on Submit.  

2. Try VPN:

You can use a VPN to get connected to a more secure and safe server that can help you in fixing the uploading issues. Downloading and using a popular VPN application from the Google Play Store can help you get connected to the fastest server. You can use the Turbo VPN application by installing it from the Google Play Store.

🔴 Steps To Follow:

Step 1: Download and install the application from the Google Play Store.

Turbo-vpn-Application

Step 2: Then, open it on your device. 

Step 3: You’ll need to grant the required permission and then click on the orange carrot icon. 

grant-the-required-permission-on-turbo-vpn

Step 4: It will search for the fastest and safest server available and then automatically connect your device to it. 

Click-on-it-and-your-device

3. Switch to a Different Device:

If your device is not compatible with the latest version of Instagram, Instagram may fail to function properly. Very old devices don’t support the latest version of Instagram which is why the uploading issues are mainly caused. In that case, you can either switch to a different mobile device or you can use the web Instagram.

You can use the web Instagram by heading to www.instagram.com and then log in to your account. After you’re logged in, check if the issue has been fixed or not. 

Frequently Asked Questions:

1. Can’t upload Instagram stories from the gallery – Fix

If you can’t upload the Instagram stories from the gallery of your device, then you need to clear the cache data of the Instagram application and then restart the application again. Accumulated cache data interferes with the functioning of the application.

Therefore, you’ll need to close the application and then clear the cache data of Instagram. After, clearing the cache data, open the Instagram application and then log in to your account again. Try to upload the story once again and see if it works. 

2. Instagram story upload failed Retry – Fix

If your Instagram story has failed to be uploaded, you’ll be able to get the error occurred of couldn’t upload. Try again. Just next to the error message, you’ll need to click on the three dots icon. First, save the picture if you don’t have it, then click on the Delete option to delete the failed story. Re-upload the story once again. Make sure, you are connected to a stable WiFi or data connection while re-uploading it.

3. Can I delete an Instagram story that’s stuck in the process of uploading?

Instagram Stories that are stuck in the process of uploading cannot be directly deleted. You’ll need to wait for it to either fail or get uploaded. You need to turn off the data connection or the wifi of your device. When you turn off the data connection, the story will fail to upload and they’ll show a red message on the screen that says couldn’t upload. Try Again. You’ll need to click on the three dots icon next to it and then click on Delete. Confirm it by clicking on Delete. Therefore, a story that’s stuck can only be deleted if you restart your data connection. 

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