Loom Video Stuck Uploading – Why & How To Fix

Your Quick Answer:

If a Loom video is stuck on uploading, you need to know that it might be because you’re having an unstable internet connection. 

If the speed of the wifi or data connection is slow then switch to a better or stable WiFi network or restart the network settings. 

If you’re uploading a video of higher resolution, it will take more time to get uploaded. 

Even if a video gets stuck in the middle of getting uploaded, you’ll need to wait for 30 minutes for it to get processed. 

When the Loom app has crashed, the video gets stuck in the middle of the uploading process. 

There is a good chance that the video will not be uploaded successfully until the crash is resolved. 

You can restart the Loom app and clear the cache data to see if the issue gets fixed or not. 

If it doesn’t get fixed, you need to compress the video to make its size smaller and then retry to upload it. 

Why Does Loom video stuck uploading:

These can be the reasons:

1. Slow Internet Speed

If you’re unable to upload your Loom video, you need to understand the cause to fix it. When a Loom video is stuck in the middle of the process of uploading it will look like a straight gray line. 

You should know that the uploading process depends very much upon the speed of your internet connection. If you are using mobile data to upload video, it’s possible that you’re running out of data or the speed is slow.

Slow Internet Speed

If you’re using a WiFi connection, then the speed of the WiFi connection might be slow. Due to weak or poor network strength, it’s stuck. Once you get it connected to strong wifi, your video will start to upload faster. 

2. Video Of Higher resolution takes Time

When you’re uploading a video, you should keep in mind that if you’re uploading a video of higher resolution, it will take much longer time to get uploaded than videos of lower resolution.

The videos of higher resolution have higher quality and size which is why it sometimes gets stuck in the middle while uploading.

You’ll need to wait patiently for some time and see if the video gets uploaded or not. Even, it’s better to choose videos of lower resolution in the first place to upload so that you can get the process done faster. 

3. It Takes 30 minutes to Process

When a video is stuck, you don’t need to think that it won’t get uploaded because there is a good chance that after 30 minutes that video will get uploaded. Generally, in these kinds of issues where the video gets stuck in the middle of uploading, it takes thirty minutes to resolve the glitch. 

You should not close the window within 30 minutes but you need to patiently wait and see if the video gets uploaded after or not. 

If you find that even after 30 minutes the video isn’t getting uploaded, you can contact the help center and address your issue to find a suitable solution. 

4. App Crashed During the Upload

Often while you’re uploading a video on Loom, you’ll find that your video will get stuck in the middle and will look like a straight line. This happens when the Loom app gets crashed in the middle of the uploading process. 

When the app has crashed in the middle of the process, there is nothing much that you can do to upload your video or fix the glitch but this issue can only be fixed by the Loom authorities. 

When the Loom app experiences a crash in the middle of a video uploading process, the video that is stuck won’t upload successfully if the app is not fixed within 24 hours. After 24 hours, the failed video will be removed from your profile. 

How To Fix If Loom video stuck uploading:

Try the following methods:

1. Move to Better Internet Connection

When you’ll find that your video is not uploading on Loom, you need to immediately check your internet connection and move to a better internet connection so that the video can get uploaded. 

The WiFi network you’re connected to may be poor. You need to switch to another WiFi connection so that you can receive a strong signal. 

Move to Better Internet Connection

When you’re uploading the video on mobile data, you need to check if you have sufficient data left to upload the video.

If you don’t have data, then you can switch from a data connection to a wifi connection to upload the video successfully. Poor network interferes with the speed of uploading which is why you must connect your device to a stable WiFi network. 

You can also turn off the mobile data of your device. Then you need to turn on the airplane mode or the flight mode of your device by pulling down the upper panel. Wait for a few seconds and then you’ll need to turn off airplane mode and then turn on the data connection. It will help in uploading the video. 

2. Reset Network Settings

You can also restart the network settings when the video isn’t uploading on Loom. Restarting the network settings helps in removing network glitches. Often network issues hamper the video-uploading process.

To restart the network settings, of your Android device, you’ll need to go to the Settings app and then click on the System option by scrolling down the list. Next, you need to click on Advanced option and then click on Reset option and then click on Reset Network Settings. 

click on Reset Network Settings

To reset the Network Settings of the iPhone go to Settings. Then click on General. Click on the Reset option and then click on Reset Network Settings. 

3. Close the Loom app and Start again

If the above methods aren’t helping in uploading the video that is stuck on Loom you’ll need to directly close the Loom app and remove it from the recent apps section as well. Then you need to open the app again from the app menu. Once you’re starting it all over again, you’ll find that the video will get uploaded. 

4. Clear the Cache for Loom App & Retry

If you find that restarting the app isn’t helping in uploading the video that is stuck, you need to know that this issue is happening due to the glitches caused by the accumulated app cache. Cache data gets accumulated over time and you need to clean it from time to time to make sure that it doesn’t hamper the functioning of the Loom app. 

When you’ll find that the Loom app isn’t functioning quite well, you’ll need to clear its cache data from the settings of your device and then upload the video again. 

🔴 Steps To Clear Cache Data:

Step 1: Open the Settings app. 

Step 2: Click on the Applications and Permissions. 

Step 3: Click on Apps.

Click on Apps

Step 4: Then you need to scroll down to Loom and click on it. 

Click on Loom

Step 5: Click on Storage then click on Clear Cache

Click on Storage
Click on clear cache

5. Compress the video for Lower Size Then Upload

The videos that are longer take much more time to upload than the shorter videos as their size is way bigger. Moreover, the longer videos are the ones that generally get stuck while you’re trying to upload them.

Therefore, it is better to compress the longer videos to trim and make them shorter before uploading to reduce their size. 

Frequently Asked Questions:

1. Why Does the Loom video keep buffering?

Loom video keeps buffering while you’re playing it as you’re using a poor internet connection. You need to switch to a better or stable WiFi connection so that the video can be loaded properly and faster. Once you are connected to a stable internet, the video won’t buffer anymore. 

2. How do you restore a Loom video?

When you delete a video on Loom it cannot be restored to your account. It’s done permanently from your account. When you’re deleting a video, always rethink it twice or you can archive it rather than deleting it. If you have deleted a video that you want to get back on your account, you can upload it again. 

3. How long does a video take to process?

When a video is stuck on Loom it generally takes 10 minutes to 30 minutes for the video to process and get uploaded to your Loom account. However, in cases when the Loom app has crashed, there is a good chance that the video will not be successfully uploaded to your account before the app gets fixed. 

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