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How To Fix Profile Picture Not Showing On TikTok

By Admin

✎ Key Takes:

» You can find profile picture issues on TikTok, often due to a slow internet connection or server problems.
» Also, use a stable WiFi network and ensure TikTok servers are not down.
» You can clear the TikTok cache or uninstall and reinstall the app, resolving any underlying application issues and ensuring a smooth user experience.

How to fix profile picture not showing on TikTok:

You can try several reasons and fixes to this issue:

1. Check TikTok Server if Down

The smooth functioning of the TikTok application is solely dependent on the “Internet”, that too is a strong Internet. Without a good internet connection, TikTok will not run properly, and you will face problems now and then.

Hence whenever you find an issue with options on TikTok, the first thing you have to do is check the internet network. If at your end, everything is fine, then the problem is with TikTok’s server.

An app server is a host that facilitates access and performance of the user. Whereas, the database server is a storehouse of the user’s data and manages the loading of the app. A minute glitch at the server end, either network or technical, is capable of creating issues at the user’s end.

That means any problem on TikTok’s sever can stop the loading of profile pictures and other related pictures.

To fix this, you have to first check your internet network server, if it is fine, then wait for a few hours, the TikTok will resolve its end server issue, automatically. 

2. Clear Cache on TikTok

Clear the cache of the TikTok app on your mobile device. The cache is the junk files and viruses or bugs, that create problems in the functioning of the app.

This problem is quite normal, as it happens with every application after a particular period and with every internet user. Also, it is not a major thing to deal with. You just have to visit your app settings and clear the cache.

🔴 Steps To Follow:

Now to clear the cache of the TikTok app from the mobile phone, follow the steps:

Step 1: First of all, go to your mobile phone’s “Settings” from the app menu. Tap and open it. 

Step 2: Next, on the ‘Settings’ option list, you have to go to the section that deals with ‘App’. For that, click on > “General”.


Step 3: On the ‘General’ tab, scroll down the list and select > “Apps or Manage Apps”. 

In the case of the iPhone, select > “iPhone Storage”


Step 4: Now, all the applications installed on your device will appear on the screen. From the appeared list, tap on “TikTok and click on “Offload App”. 


This will clear the junk files and remove the viruses and bugs from the TikTok app and your app will start working fine.

3. Switch to Better Internet

TikTok is an application all about high-quality videos, audio, and graphics. It would not work with a strong, continuous flow of internet networks. With a slow internet connection, you will face issues in loading profile images. 

Hence, to fix this, you need to configure your internet network. You better switch to a Wi-Fi connection, for better speed and fine loading.

4. Upload Low-Resolution Profile Picture

A high-resolution profile picture requires a better internet connection and a longer time to upload. Hence, if you are uploading a high-resolution profile picture, then, try once with a low-resolution profile picture.

You can also get help from Google. Help from Google means, that on the internet there are tons of image re-sizers available for free, using which you can minimize the size of the profile picture that you want to upload, without the quality getting disrupted. Thus, uploading a low-resolution profile picture can solve your problem of the profile picture not getting uploaded.

5. Report a Problem on TikTok

Reporting a problem to the TikTok System means asking the TikTok support team for the solution to your problem.

Here, what you have to do is, go to ‘TikTok Support’ describe the issue that you are facing and add the snapshots of the same. The TikTok Support team will review your problem and within 48 hours revert you with a solution.

🔴 Steps To Follow:

Step 1: Open the ‘TikTok app on your device and log in to the account on which are facing the issue.

Step 2: Tap on “Me” and you will reach your ‘Profile page’. Over there, tap on the ‘Three Dots’ and go to the ‘Settings and privacy’ page.


Step 3: On the ‘settings and privacy page, you have to select > “Report a problem” under the ‘Support’ section. 


Step 4: “Feedback and help” tab will open, there, tap on the > ‘Follow/Like/Comment’ option. Then, tap on “Follow” and select > “Others”. 

Tap on Follow

Step 5: Thereafter, tap on “Still have a problem”. This will give a space to describe your problem and also an option to add snapshots of the issue. 

Click on Still have a problem
Click Send

Step 6: On the box given below, “Tell us your feedback”, describe your problem in detail. If possible, add the screenshots of the same, below and hit the “Report” button. 

6. Reinstall TikTok App

Many a time, the problem is with the application. Not particularly inside or outside the application, but with its operating files or related stuff. For that, what you can do is, delete the app and again install it.

Reinstall TikTok App

This will delete the old files of the app and at the time of reinstalling, a new, fresh file will come. Hence, uninstall the TikTok application, and again after a few minutes re-install it.

7. Log out & Log in

Whenever you face any loading and working issues with the TikTok app, the first thing you must do is, log out, refresh the app, check the internet connection, and login into the account.

Log out & Log in

This fixes the maximum of your problem in the first place, including the loading profile picture problem. 

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