Your Quick Answer:
If you see someone’s last seen is not updating but they are snapping, there might be several reasons like turned off location service or the ghost mode is turned on.
This could also mean that the person is not on Snapchat for a longer time.
You can check the updated last seen of your friend in the snap map, but if it keeps showing the last old-time and location without any update.
It can be because your friend has not using an app for a long time or just turned off their location. There’s also another reason like turning on Ghost Mode and any technical problem.
Why Is Snapchat Location Not Updating:
You may be trying to look for the last seen of your friend, but it is not showing the updated status of the last seen.
There can be many reasons why Snapchat is not showing the updated last-seen status of your friend.
1. If Friend Didn’t Open for a Long Time
Snapchat stops updating the “last seen” and keeps showing the old time because your friend might not have used the app for a long time.
By tapping on your friend’s bitmoji on the map, you can see the timestamp of when your friend last used the Snapchat app.
2. Turned off the Location Service
If they still snapping but the location is not updating there might be another case.
Turning off the location service from the device can be the reason why your friend’s last seen is not updated yet.
In other words, there are settings available on your phone to turn off all the location updates.
If your friend is not in the location, Snapchat will not be able to detect the new location, and it keeps showing the old location.
After turning off the location of the phone or location permission of the app, Snapchat shows the old location with the old-time on the Snap map.
3. The person turned on Ghost mode on Snapchat
The person might turn on their Ghost mode on Snapchat so that nobody will be able to check their last seen and location even if he is still on Snapchat.
By opening Ghost Mode, your friends are no longer able to see the time you last used the app.
In addition, they also do not get any updates on your new location. Ghost mode can simply be on from the snap map settings. It is a straightforward setting. All you need to do is tick the box of ghost mode.
You can also read this article to confirm if someone is in ghost mode.
How to Fix if Snapchat Last Seen is not Updating:
If your Snapchat is not working correctly, it can be because you are using the old version of the app, or you need to restart the app after force stop and still does not work, so report it to Snapchat.
1. Update Snapchat App
Snapchat very often adds new features and launches them on the Play Store or App Store through updates.
You should constantly update the app to the latest version available on the Play Store to make it work correctly.
Let’s discuss how you can update Snapchat:
Step 1: Open the Play Store or App Store on your device.
Step 2: Then, in the search bar, type “Snapchat” and search for it.
Step 3: Further, tap to open it.
Step 4: Finally, If any update is available, it shows an “update” button. Or if any update is not available, it shows “Open.”
2. Force Stop App & Restart Snapchat
Another option to do Snapchat work properly is to force-stop the app and restart it.
Let’s discuss the steps in detail to force stop and Restart:
Step 1: First, Open the “Settings” app on your device.
Step 2: Under Settings, Tap “App info”. After that, you will see all the installed apps listed in alphabetical order.
Step 3: Then, scroll down to find “Snapchat” and tap on it.
Step 4: Now, a Snapchat info screen with additional options will display.
Step 5: Furthermore, on the right side below the app’s title, you see “Force stop“. Tap on it to force stop the app.
Step 6: Afterward, a pop-up window appears to confirm; tap “OK“. Now the force stop button may get grayed out.
Step 7: Then, tap the “Home button” to return to the home screen.
Step 8: Finally, Open Snapchat as usual. Now, all bugs are fixed, and it starts working correctly.
3. Report to Snapchat
If still, it is not working properly, report the problem to Snapchat by tapping the “Report a map issue” in a Snap map and submit it after selecting your issue options.