Your Quick Answer:
To unlock a locked Zoom account, you need to go to the sign-in page of Zoom.
Then click on the Forgot password tag.
Enter your registered email address. Click on Send.
Open the email received.
Next, click on the Click here to change your password button.
Enter the new password and save it.
You can also unlock the account by the administrator. You need to head to the User Management section in the navigation panel.
Then locate the email address of the user and click on Unlock. The account will be unlocked and the user can change the password.
Wait for thirty minutes and then try to unlock the account by entering the correct password.
If your account is locked, then it is reusable after a few hours by entering the correct password, but if it is inactive then it cannot be reused.
Your Zoom account gets temporarily locked for entering the wrong password. You need to reset your password or retry logging in after 30 minutes. Passwords can be reset from both the PC and Zoom apps.
How to unlock a locked Zoom account:
You have the following methods:
1. Resetting your Zoom Password
You can reset the password of your Zoom account to unlock it if you’re unable to remember the old password to log in to it. Below you’ll find the steps to reset the Zoom password.
Step 1: Go to the sign-in page
You need to go to the sign-in page of Zoom to start the process. The sign-in page of Zoom is zoom.us/signin. On the sign-in page, you’ll be able to see the email address box and a password box. Above the password box, you’ll be able to see the Forgot password tag in blue.
Step 2: Click on Forgot password
On the sign-in page of Zoom, you need to click on the Forgot password tag in blue just above the password box.
It will take you to the next page, where it will ask you to input the email address that is associated with your Zoom account. You need to enter the registered email ID into the box and then click on the Send button.
Step 3: Open the email
After you’ve pressed the Send button, you’ll receive an email from Zoom to the registered email address. The subject of the email would be Zoom password reset confirmation. You need to open the email and you’ll be able to click on the blue tag that says Click here to change your password.
Step 4: Reset your Zoom password
Next, you will need to input the new password in the box. Remember that the password you’re inputting should have eight characters, one letter, and one number and it should include both uppercase and lowercase characters in it. Once you’re done inputting it, you need to click on the Save button.
2. By the Administrator
Follow the steps:
Step 1: Go to the User Management
When a Zoom account is set to be under Zoom room management by an administrator, then it needs a Zoom administrator to unlock the Zoom account. This is the only way you’ll be able to get back access to the locked Zoom account. You need to go to the User Management section in the Navigation Panel.
Step 2: Locate Email Address > Click Unlock
Once you have headed to the User Management section in the Navigation Panel, you need to locate the email address of the person whose Zoom account has been locked. On the page, you’ll find the email address listed. Once you can locate it, you need to click on the Unlock button.
Step 3: The account will be unlocked
Once you click on the Unlock button, the Zoom account of the user will be immediately unlocked and the user will be able to use it. The administrator can reset the password of the account or the user can change the password of the account to keep the account secure by himself.
3. Wait 30 minutes and try again
You need to wait for thirty minutes and then try again later to unlock your Zoom account. When you enter an incorrect password more than five times, your account gets locked immediately. You will not be able to unlock your account unless you wait for some time. You need to try again later after waiting. The account has been locked temporarily and can be unlocked by entering the correct password.
How To Tell if a Zoom account is inactive or locked:
If you’re confused about whether a Zoom account is locked or inactive, here is how you’re going to find it. If your account is locked, then it can be reused once you unlock it after a few hours using its password or by resetting a new password. But if the account is inactive, then it’s not reusable and cannot be logged in anymore.
🔯 Zoom Account Locked Due to Failed Logins:
If you’re shown the error message that says your Zoom account locked due to failed logins it means that your account is temporarily locked and it can be logged in after resetting the password. You can even retry to log in after 30 minutes and check if you’re able to log in or not.
Why Does Your Zoom Get Locked:
These are the reasons below:
1. You Had Failed Login Attempts
Sometimes your Zoom account gets locked when you fail the login attempts. When you input the wrong password more than five times, your account gets locked temporarily. You need to wait for another thirty minutes to try to log into your account again. This happens when you forget your password.
2. You’re Locked By Admin
When you share a Zoom account with someone, the account admin can lock you from entering the account. If you’re not the account owner or the admin, you’re not allowed to change the password of the Zoom account. The password can be changed only by the owners and the admins.
How to Change Zoom Password:
Follow the steps:
⭐️ On PC:
To change the Zoom password using a PC, you need to follow the steps jotted down below:
🔴 Steps To Follow:
Step 1: Go to the sign-in page of Zoom to zoom.us/signin
Step 2: Next, you need to click on the Profile header from the sidebar.
Step 3: Then, you need to scroll down to the Sign in section.
Step 4: You’ll be able to see the Sign-in Password header.
Step 5: Click on the Edit button next to the Sign-in Password.
Step 6: Then, you need to enter the old password.
Step 7: Create a new password in the text box.
Step 8: Click on the Save Changes button to save the new password.
⭐️ On Mobile:
If you’re looking to change the password of the Zoom account, you need to follow the steps jotted down below to do so:
🔴 Steps To Follow:
Step 1: You need to open the Zoom app.
Step 2: Next, you need to click on the More option from the bottom right corner.
Step 3: Then, you need to click on your Zoom account name on the next page.
Step 4: Next, you’ll be taken to the My Profile page.
Step 5: On the page, you’ll be able to see the Update Password option. You need to click on it.
Step 6: Enter your old password.
Then create a new password and re-enter the new password in the text box.
Your login password will be changed after that.
Frequently Asked Questions:
1. How long will my Zoom account be locked?
If you’ve entered your password wrong while trying to log into your account, your account will be locked temporarily. It will be locked for thirty minutes after which you need to try again to log in. But be sure to use the correct password to log in or else it will be locked again. Entering the wrong password continuously five times gets your account temporarily locked.
2. How To change the Zoom password without the old password?
If you don’t remember your old password, then you need to click on the forget password tag and then enter the email address registered to your Zoom account. Zoom will send you a mail to your registered email ID from where you can reset your password without using your old password.
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