Why Can’t I See My Friends Story On Snapchat

Your Quick Answer:

There are various possible reasons why you cannot see a friend’s story. Mostly, it happens when the user hides the story from you by changing its privacy so that you won’t be able to see it.

But it can also be caused when you’re using the older version of Snapchat and haven’t updated it. You need to update the app to fix the issue, you can also report the issue to Snapchat to examine the problem and fix it.

Often when the server is down or the app is facing some kind of glitch, you won’t be able to see your friend’s updated stories. But as soon as the glitch is fixed by Snapchat, you might be able to see it again.

If someone has restricted your first account from seeing their stories on Snapchat, you can create a fake account and then add the user to that account to see the upcoming stories.

There are some anonymous ways to see someone’s Snapchat stories.

Why Can’t I See My Friends Story On Snapchat:

Here are the different possible causes that are preventing you from seeing your friend’s stories on Snapchat.

1. Friend’s Privacy Settings:

It’s possible that the friend has restricted your profile from seeing his Snapchat stories. If you can’t see someone’s Snapchat story, it might be because the user has hidden the story from you by changing his story’s privacy settings.

Snapchat allows its users to choose their audiences of stories. Therefore, if someone doesn’t want to share their Snapchat stories with you, they can simply change the privacy settings to hide the story from you.

If someone selects Custom privacy and restricts you from viewing his or her stories, all the upcoming stories would be hidden from you unless the user unhides it and removes your name from the Custom  Privacy list.

🔴 Steps To Follow:

The steps to hide someone from seeing your stories are mentioned below:

Step 1: Open the Snapchat application on mobile.

Step 2: You’ll need to tap on your Bitmoji icon that’s at the top left corner of the screen.

click on your Bitmoji icon

Step 3: It will take you to the profile page of your account. You’ll be able to see the Settings icon sighted as a wheel at the top right section of the screen. Tap on it.

Settings icon

Step 4: You’ll be directed to the Settings page, scroll down the page to find the option View My Story. Tap on it.

 View My Story

Step 5: Next, tap on Custom and you’ll be taken to the Custom Privacy page.

click on Custom

Tick mark the circle next to the name of the user from whom you want to hide your story and then post stories.

2. Stories Section Issue:

Often when you can’t see a friend’s stories on Snapchat, it’s because of a technical bug that occurs when you use the older version of the application.

From time to time, there’s a new update available for the application. But often some users avoid updating the app, this can cause different issues while using the application.

When you don’t update your Snapchat application, you may not be able to see many stories of friends. Therefore, if you want to fix the issue you need to update the application from Google Play Store and then log out of your account and then log in again to check if you can view the story or not.

🔴 Steps To Follow:

To update your Snapchat application, you’ll need to follow the steps mentioned below:

Step 1: Open the Google Play Store application.

Step 2: Next, you’ll need to search for Snapchat in the search box.

Step 3: As the result appears, you’ll be able to find the Update option next to the Snapchat app icon.

Step 4: Tap on Update.

Click on Update

Step 5: It will start to update.

Step 6: Next, as soon as the installation is successfully completed, you will find the Open button. Click on it.

Step 7: After opening the application, you need to log out of your Snapchat account.

Step 8: To log out, you’ll have to head on to the Settings page. Scroll down the page and tap on Log Out.

first Log Out

Next, log in again to check if you can see the story of your friend.

3. Snapchat App Bugs (Report an issue):

You can also report the issue to Snapchat to let them review the problem and fix it. If you can’t see someone’s stories on Snapchat even though the user hasn’t hidden those from you, you need to report the issue to Snapchat by describing it clearly. Snapchat Help Community will look into the matter and they’ll get back to you with the solution or fix it immediately after reviewing it.

Reporting a bug to the Snapchat team can help you fix any issue that you’re facing on the Snapchat application. However, you can try a few other techniques to fix the issue of not being able to see someone’s story on Snapchat.

You can try to close the application and then restart your phone. After restarting, open Snapchat to check if the issue has been fixed or not. If it doesn’t work then try the next method.

Clearing the cache data of Snapchat from the device’s Settings may help in fixing the issue. You’ll need to click on Applications and Permissions and then click on App Manager. You’ll be able to find the list of apps, and from there click on Snapchat. Next, click on Internal Storage and then click on Clear Cache.

🔴 Steps To Follow:

Here are the steps to report an issue on Snapchat:

Step 1: Open the Snapchat application.

Step 2: Next, you’ll need to tap on your Bitmoji icon to get into the profile page.

click on your Bitmoji icon

Step 3: You’ll need to tap on the Settings icon that is sighted as a wheel.

Settings icon

Step 4: Next, scroll down the Settings page to tap on I Spotted a Bug.

 click on I Spotted a Bug

Step 5: On the next page, tap on Stories and Discover.

click on Stories and Discover

Step 6: Next, you’ll need to describe the issue you’re facing.

Step 7: Next, tap on Choose Topic and then tap on Friends’ Stories.

Click on Choose Topic

Step 8: Then write in the box ‘I could not see friend’s story’ and then tap on the blue Submit button.

blue Submit button

4. Server Issue:

Many times when you can’t see someone’s story on Snapchat, it might be because the Snapchat server if it is down which is why it cannot update you with the latest stories posted by your friend.

If this is the cause, there’s nothing you can do to fix it, rather you’ll have to wait to get it fixed automatically by Snapchat.

There’s no manual method that users can apply to fix server issues. Moreover, when there’s a server issue, it gets fixed by Snapchat within a few hours. Therefore, the least you can do is check your Snapchat account from time to time to see if the issue has been fixed or not.

🔯 How To View Friend’s Stories on Snapchat (If Public):

If someone has hidden his or her Snapchat stories from you by listing your account under the Custom Privacy list, you need to create a fake account to see the upcoming stories, if they’re public.

When someone has hidden their stories from your first account, you won’t be able to see them from the restricted account.

But if you create a second account using a fake name and then add the person, you’ll be able to see all the user’s upcoming stories from the fake account as the stories are not hidden from it and they’re also public. 

Note: You need to be sure that the user doesn’t recognize that it is your second or fake account, or else he might hide his stories from your fake account too.

Therefore, use a fake name that’s not similar to your first account’s username and then add the user.

🔴 Steps To Follow:

Here are the steps you need to follow to apply this method:

Step 1: You need to first Log Out of your first account.

first Log Out

Step 2: Next, tap on Sign Up.

 click on Sign Up

Step 3: You’ll need to fill up all the details that include your First Name, Last Name, Birthday, etc.

You'll need to fill up

Step 4: Give a fake username for your account that’s not associated with your real name.

Give a fake username

Step 5: Then provide a strong password for your account.

 strong password

Step 6: Next, you can use your email address or phone number to register your account and then verify it.

Step 7: After you enter your fake profile, click on the magnifying glass icon on the camera screen to search for the user.

click on the magnifying glass icon

Add the user as your friend to see all his upcoming status.

The Bottom Lines:

It’s often because the user has hidden the stories from you or you’ve not updated your app which is causing the issue. You can also report to Snapchat about the issue to get it fixed.

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