Did you receive an Amazon gift card and don’t know its worth? Well, you can use that gift card balance and pay for your order.
Whenever I received an Amazon gift card as a thank-you gift, I normally wanted to know its balance or worth without redeeming the card.
From the gift card section on Amazon, you can easily view the balance of gift cards that are already redeemed and active in your account. The situation is different when it comes to unused gift cards.
I contacted Amazon.com support to clarify this, and they confirmed that as of 2025 there is currently no way to view the balance of an unused gift card without actually redeeming it.
The only option available is to go to the “Redeem a Gift Card” section and enter the code. Once redeemed, the balance is automatically added to your account, and you can see it along with any existing gift card funds you may already have.
Let’s dive into more details of these steps.
Contents
How to Check Amazon Gift Card Balance:
Once you redeem it, the amount is instantly added to your account and displayed along with any other gift card balance you already have.
1. Amazon Gift Card balance
You have the option to check your balance either from your mobile or PC, which will show the recent balance and transactions related to Amazon gift cards.
On PC:
You need to follow the steps below to check the Amazon gift card balance,
Step 1: First thing you have to do, just go to Amazon.com and log in to your account.
Step 2: Now, there, hover over Accounts & Lists at the top-right corner and select Account from the dropdown.
Step 3: On the Account page, click on Gift Cards.
Step 4: After that, you will see your Gift Card Balance option, which is displayed at the top.
Additionally, in the Gift Card Activity section, you can view all GC transactions, such as when a card was claimed and when funds were applied to buy items from Amazon.
On Mobile:
If you are on the Amazon app on your mobile, the steps are almost the same, and here I have explained them in detail.
Step 1: First of all, open the Amazon app on your phone and log in.
Step 2: Now, tap the Account icon(profile icon) at the bottom navigation bar.
Step 3: After that, on the page, just scroll down to find the Manage Gift Card Balance section.
And, Done! Your current balance will be displayed there.
Also, here, if you just click on the Gift card balance option, you can see past claims and uses of gift cards.
2. Check the Unused Amazon Gift card balance
The balance of an unused (unredeemed) Amazon gift card is not visible anywhere until you apply it to your account.
Update
I contacted the Amazon support team about this, and they have confirmed that the only way to see the balance of an unredeemed card is by redeeming it or sharing the gift card serial number in order to assist you further.
On PC:
Step 1: First of all, on your browser, go to Amazon.com and sign in.
Step 2: Next, go to Accounts & Lists at the top-right, then click on the Account option.
Step 3: On the page, from the menu, choose the Gift Cards option and proceed by clicking on ‘Redeem a Gift Card’.
Step 4: There, just enter your claim code in the Enter Claim Code box and click on Apply to Your Balance. Finally, the balance will instantly be added to your account and displayed under your gift card balance.
On Mobile:
Step 1: First of all, open the Amazon app on your phone and log in.
Step 2: Next, tap the profile icon(account) at the bottom.
Step 3: Then, scroll down to the Gift Card Balance section and tap Redeem Gift Card.
Step 4: There, on that page, enter your claim code in the box provided.
Step 5: Now, tap Apply to Your Balance, and the card will be redeemed. The balance will appear under your account’s total gift card funds.
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How To Check Amazon Gift Card Balance With Serial Number?
The serial number of an Amazon gift card is usually found in your order details (if purchased online) or printed on the back of a physical card. This number is different from the claim code and cannot be used directly to redeem the card.
Step 1: Find the Serial Number
Find the serial number of your gift card. If it’s a physical card, you’ll see it printed on the back (not the claim code). If it was purchased online, check your order details in your Amazon account.
Step 2: Contact Amazon Support
Go to Amazon Help on the website or app and request support. You can either start a chat with a customer service agent or choose the callback request option.
Step 3: Share the Serial Number
Provide the serial number to the Amazon representative. They will verify the gift card and guide you with more details, i.e., helping you check the balance or resolving any issues related to the card.
If you live near an Amazon physical store like Amazon Books, Amazon 4-star, or Amazon Go, you have another option(although it is not verified or tested). Take the gift card to the store and ask the store associate to check the balance on your gift card without actually redeeming it to your account.
How to Check Amazon Gift Card Balance Without Redeeming?
If you want to check an Amazon gift card balance without redeeming it, the only option is to contact Amazon customer support. You can reach them through the Help section on the website or app by choosing chat support or requesting a call back.
Just provide the serial number of your gift card, which can be found in your order details or on the back of a physical card. The support team will then verify the gift card and help you with the available option to check the balance or share more details.
While Amazon doesn’t provide an online tool for unused cards, contacting support directly is the only way to check the balance without applying it to your account.
❗️Note: Don’t share gift card claim code with anyone for safety reasons.
Frequently Asked Questions:
Amazon does not provide such a feature to transfer your gift card balance to other Amazon users. Your gift card can only be redeemed to purchase a new book or to buy something from Amazon website. If you want to send a gift card to your friend then you have the choice to send it online through Amazon eGift card.
The process to send the gift card to your friend’s email ID is by purchasing a new one with your prepaid card.
You can check your physical Amazon gift card balance by going to Your Account > Gift Cards to view stored balances. For cards without printed values, go to Your Orders, find the serial number, and match it to your gift card.
I tried to check my Amazon gift card balance without redeeming it, but the system keeps asking me to add it to my account. I don’t want to redeem until I gift it. plz help
Hi Michael, unfortunately Amazon requires the card to be tied to an account before it shows the balance. The only alternative is contacting the customer service and share the serial number if they can do it for you.
I tried to buy an Amazon gift card online for my cousin, but Amazon canceled my order without explanation.
Amanda, gift card orders sometimes get flagged by Amazon’s security filters. You can just try reordering with the same billing address as your payment method, or use another card. If the issue continues, contact customer service to get it sorted.
Hi, my card code scratched off and now I can’t read 2 of the characters. Anyone know the process for recovering gift card?
Hi Laura, Amazon deals with such situation. You’ll need to contact their support team and provide proof of purchase (normally contact from the same account you ordered) or contact the person who ordered (gifted) it for you. Amazon can verify the card details on their end and issue you a replacement or help you redeem it in other way available.
My mom gave me a physical Amazon gift card, but I don’t have an Amazon account. Do I really have to sign up to use it?
Yes, Amazon gift cards can only be used with an Amazon account. If you don’t have an account, you could either regift the card or ask someone you trust to use it for you and place an order for you.
I bought an Amazon gift card at a grocery store, but when I tried to redeem it, it said “invalid code”. kindly help anyone…
Kevin, that usually happens when the cashier forgets to activate the card at the register. Bring your receipt and card back to the store where you bought it and they can help you with the issue or a replacement.
Just can anyone tell, once a gift card is redeemed into my account, it gets locked there and can’t be passed on to anyone else.
Hi Daniel, once an Amazon gift card is redeemed, the balance is permanently tied to that account. It can’t be transferred or un-redeemed.
I gave a card to my niece, but she says it shows “already redeemed” when she tried to use it. The card was bought directly from Amazon.
Sometimes gift cards are accidentally applied to the same account before being forwarded. You can check your own balance history under “Gift Card Activity” to confirm. If not, Amazon customer service can trace the redemption.