✎ Key Points:
» You can see YouTube comments not loading due to glitches, often linked to an overloaded app cache. This issue is noticeable when viewing videos on both browsers and mobile apps.
» You can try clearing browser data in Chrome settings on your PC and clearing the app cache on your phone. Additionally, disable browser extensions, and ensure a stable network connection to troubleshoot and see if the comments load.
Contents
Why Do YouTube Comments Not Load:
There are a few reasons why this issue occurs:
🔯 Due to Cache Issue
Another possible reason for this issue is the cache issue. If you have been using this app for a long time and never removed cache files from your storage, it will cause a glitch.
Storing a cache increases the internal storage of your phone. So, if you do not have any space, this could be a problem. So always try to clear your YouTube cache from your phone and clear browser data from your PC.
How to Fix If YouTube Comments Not Loading:
Follow the below methods in order to fix this:
1. Clear Browser Data or Reset App Cache Data
To fix YouTube comments not loading problems, you should clear your cache from your PC and your phone. So to reset your YouTube app cache from your phone:
🔯 On Your Mobile:
🔴 Steps To Follow:
Step 1: First, open your settings, go to the ‘Apps’ section, and search for ‘YouTube’.
Step 2: You can also press and hold on to the app for two seconds, and you will go to the app info section.
Step 3: After entering the app info section, you can see the ‘Storage & cache’ option.
Step 4: Open this section and tap on the ‘Clear cache option.
To clear your browsing data from your PC:
🔯 For PC:
🔴 Steps To Follow:
Step 1: First, open your Chrome browser and select the ‘three dots’ menu icon. You can see the ‘Settings’ option at the bottom side.
Step 2: Open ‘Settings’ and select ‘Advanced’, select ‘Reset settings’ from the side menu, and select ‘Restore settings to their original defaults.
Step 3: Now select ‘Reset settings’ to wipe your entire browser configuration, including your browser cache and history.
2. Switch to a stable internet connection
Another common possibility of not seeing someone’s story is a network problem that comes from your side. YouTube consumes a lot of data. If you use Wi-Fi, you may not have this problem, but if you use YouTube with your mobile data, you may face this problem no matter what data pack you have.
If you use YouTube for more than an hour a day, you will lose most of your data. Sometimes this type of problem occurs due to weak signals, even if you have the whole data pack. So lastly, you need a strong internet base to use YouTube.
3. Refresh the Page
If you are a regular user of YouTube, you can see that it is very often happening on YouTube that comments are not loaded. To fix this problem, refreshing the page is considered the fastest way to overcome the problem. To refresh the page on the PC, either you can press the ‘Ctrl+Shift+r’ button on the keyboard, or you can click the reload button. You can get the reload button from the top left side of the screen between the ‘Home’ icon and the ‘Back’, ‘Next’ icon. Often it takes just as soon as the page is reloaded for the comments to flow back to the page.
