Your Quick Answer:
To find a Google review of users, you’ll need to find the name of the commenter on the review of the user.
After you’ve seen the name, you’ll need to search for the user’s profile on social media to find his Facebook, Instagram, and Twitter profiles from where you can know more about him.
You need to search by the full name on Google and then click on Images to see the pictures of the user. This will help you know how the person looks.
To know the location of the commenter, you’ll need to click on the name of the user from the review and it will immediately open the Google map and show you the location from where the user has commented on the review on Google.
Tools like Birdeye, Yext, and Podium can help you track and manage your company reviews online.
How to Find Google Review Users:
You have the following methods below:
1. Check the Review Commenter’s Name
When you’re looking to find Google review users, you’ll be able to do so easily by following simple and easy methods. When a user comments or posts his or her review on Google, the name of the user is visible to the public. You’ll be able to see the name of the commenter while checking the review of the user.
Just above the comment, you’ll be able to see the full name of the commenter from seeing which you’ll be able to know who has posted the comment or the review on Google.
Next to the name, you might be able to see the display picture of the user if he has a picture attached to his Gmail account. If the user doesn’t have a profile picture on his Gmail account, you’ll only see the initial of his name as his display picture.
2. Search Name on Social Media
After seeing the name on the Google review, you’ll need to find the user’s social media accounts by searching for him on different social media platforms. You’ll need to start by searching for the user’s profile on Facebook by his full name which you saw on his Google review.
Once you find his profile on Facebook, you need to go through it and stalk it to know more about the user. However, if the profile is locked, then you’ll need to first add the user as your friend on Facebook to stalk the user’s post pictures.
You can use the user’s name as his username and search for his Instagram and Twitter profile too and see if you can find his profile or not. If you can find the profiles, then you’ll be able to get to know the user better by checking the previous posts on the profiles.
3. Google his Name & Find images
Once you get to see the review commenter’s name from the review you’ll need to get straightway to Google’s search page and then search for the user on Google by his full name.
Google will display its related search results. You’ll need to click on Images and see the related images to find the image of the user. You need to go through the pictures in the image section of Google one by one after clicking on them.
It will show you the linked platform and profile of the images such as Facebook or Twitter accounts when you click on them, seeing which you’ll be able to find the image of the user whom you’re looking for. This technique is quick and easy as well as will help you know the person looks.
4. Click on Name & Find Location
When you’ll check the name of the user who has commented or reviewed on Google, you’ll be able to find the user’s location too.
You’ll need to search for the place whose review you’re trying to view. Next, you need to click on the Reviews section of Google to see the reviews. Once it opens up the review click on More to see all the reviews along with the commenter’s name.
After you’re shown the reviews along with the commenter’s name above them, you’ll need to click on the name of the commenter. You’ll be able to see that the Google map will immediately open up and it will show the location of the commenter who has reviewed it on Google.
Find email address from Google review:
If you’re looking to find the email address of a user from his or her Google review, you should know there is no way you can directly do that. Google doesn’t allow you to find the email address of any user by checking the review of the user on Google but there is one way you can get it.
You need to ask the user directly by replying to his Google review. Reply to his review and request him to share his mail ID with you. You need to mention the reason for asking for the email address in your reply to the review. If the commenter agrees to share his email address with you, you’ll be able to get it as a reply.
You can also leave your email address as a reply to the review of the commenter and ask him to contact you by which you’ll be able to get the user’s email address.
Review Tracking Tools:
You can try the following tools to manage review & profiles:
Birdeye is a review tracking tool that you can use for a reasonable rate. It helps users to track their Google reviews and manage the reputation of their business online.
◘ It helps in growing local businesses and getting positive reviews.
◘ You respond to your review quickly.
◘ It helps you in managing your business reputation better.
◘ You can also use it for getting positive Facebook reviews as well as tracking them.
◘ You can get your customer’s feedback and see it as your account insights.
◘ It helps your business get chosen online by more customers.
🔗 Link: https://birdeye.com/
🔴 Steps To Follow:
Step 1: Open the Birdeye tool.
Step 2: Then you need to create your profile.
Step 3: Enter Your company name.
Step 4: Then enter the Number of locations in the next box.
Step 5: Next, you need to input your Full name and Your mobile number.
Step 6: Enter your email address.
Step 7: Click on SEE PRICING and buy a plan.
Step 8: You’ll need to select a plan for your account to buy it.
Step 9: Once you’re in your account, click on Reviews from the left sidebar.
Then you need to check the reviews of your company and manage it.
Yext is another tool that you can use for tracking Google reviews as well as managing them. It offers a demo plan to the user that allows them to use the tool for free but for a limited period.
◘ It helps in tracking Google views and monitoring them.
◘ You can manage your business reputation.
◘ It keeps track of all your location-related information about your business.
◘ You can use it for checking your business analytics.
◘ It is built with auto-suggested features and natural language understanding too.
◘ You can review responses as well as review generation.
◘ You can deliver a personal response.
◘ It helps you ask for more positive reviews.
🔗 Link: https://www.yext.com/
🔴 Steps To Follow:
Step 1: Open the Yext tool.
Step 2: Then you need to click on Get Started.
Step 3: Create your account on Yext and buy a price plan.
Step 4: From the Yext dashboard, click on the Reviews section from the top panel.
Step 5: Check the reviews below on the screen to see the rating, reviews, and responses.
If you want to remove one from them, you can click on the square box to select it and then remove it.
Podium is a good review managing tool that you can use for tracking your company’s reviews online. It has over 45000 customers from all fields and offers reasonable price plans. It helps in improving your business reviews and reputation online.
◘ It helps in generating and managing online reviews.
◘ You can message your customers online.
◘ It lets you monitor customer sentiments and feedback.
◘ You can convert more leads.
◘ It helps you get positive reviews and retain more happy reviewers and customers.
◘ With this tool, you can easily respond to all the reviews and criticism.
🔗 Link: https://www.podium.com/
🔴 Steps To Follow:
Step 1: Open the Podium tool.
Step 2: Then you need to click on Get Started now.
Step 3: Create your account by entering your email and password.
Step 4: Once you’re in the Podium dashboard, you’ll need to click on Reviews and then you’ll be able to see all the reviews along with the commenter’s names.
You can filter the comments using the right sidebar and manage them.
Frequently Asked Questions:
1. Can Google reviews be removed by the owner?
No, Google reviews can’t be deleted directly by the owner. The owner can report the comment if it is inappropriate and then Google will read the review and if the review gets proven to be inappropriate Google will remove it for violating the review policy. But if the review has not violated any policy, it won’t be taken down by Google.
2. How to find out who left a fake Google review?
If you want to know if a review is fake or not, check the way it is composed. If you find that it has inappropriate grammar and punctuation it’s most probably fake.
Check the name of the commenter who has reviewed it and search it online to see if any profile comes up or not. Use reverse tools to know more about the profile to find out if it is fake or real.
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