How to Remove WhatsApp from a Facebook Business Page?

Facebook allows only the admins of the business pages to have control over the Settings of the page. Therefore, if an admin wants to add or remove a WhatsApp account from the business page, only he can do it as no one else has the authority to do so.

You can remove the WhatsApp number from your Facebook page by disconnecting the WhatsApp account from it. After you disconnect the WhatsApp number from your Facebook page, it will no longer be connected to any WhatsApp account.

If you want to add a number instead, there are some ways to add WhatsApp number to a Facebook page.

If you just want to remove the WhatsApp button from the page, you can do that by simply turning off the option of Use WhatsApp as Page Button. This will remove the blue WhatsApp button from your Facebook business page.

In this article, you’ll be able to know about the steps and directions to remove WhatsApp from a Facebook business page.

Who Can Remove WhatsApp from a Facebook Page?

Info_How to remove WhatsApp from a Facebook business page

Only the admins of the Facebook page can change the settings of the page that includes connecting or removing the WhatsApp account with the Facebook page.  Every Facebook page is handled by an admin that takes care of all the changes needed to be done to the page. Facebook business pages have the feature where they can be connected to a WhatsApp account to gain direct contact with customers.

Any changes that are needed to be made to connect a WhatsApp account are done by the admin of the business page only.

When a WhatsApp account needs to be added in the first place, the admin of the business page can set it up by entering the country code and the WhatsApp number to connect the business page with a WhatsApp account.

Even if later, the WhatsApp business account needs to be removed from the page, it has to be done by the admin only.

Facebook business pages are mainly connected to a WhatsApp business account so that whenever any user wants to do business with the company, it can get connected to the WhatsApp account of the company easily.

Remove WhatsApp Number from Facebook Page

If your Facebook page is connected to your WhatsApp business account, you can remove the WhatsApp number from the page by disconnecting your WhatsApp account from your Facebook business page. 

Here are the steps you need to follow and perform:

Step 1: Open the Facebook application.

Step 2: You’ll need to click on the three horizontal lines icon to get to the next page.

Step 3: There, you’ll be able to see the option Your Page under your profile name. Click on it.

Step 4: You’ll be taken to the next page, where you’ll find the names of the Facebook pages that you’re running from your account. If you are running more than one Facebook page, you’ll be able to see all the names of pages listed one by one.

Step 5: Click on the page from the list from which you want to remove your WhatsApp number.

Step 6: On the next page, click on the Settings icon sighted as a wheel at the top right corner of the screen to proceed with the method.

Step 7: You’ll be able to see the option of WhatsApp on the list of choices. Click on it.

WhatsApp on the list of choices

Step 8: It will open up the WhatsApp Account page.

 WhatsApp Account page

Step 9: Scroll down the page to see the option Disconnect account in the red. If you click on this option, your Facebook page will be disconnected from your WhatsApp business account.

Step 10: Click on Disconnect Account and then you’ll find a pop-up message seeking the confirmation of your action, click on Disconnect.

Now the Facebook page has been disconnected from your WhatsApp account, but if you want to link it again you’ll be able to do that by clicking on the ‘Add WhatsApp’ button. 

Remove WhatsApp from Facebook page:

To remove the WhatsApp button on the Facebook page, you’ll need to turn off the WhatsApp Page button option from the Settings of your Facebook page.

Here are the guiding steps that can help you to turn off the WhatsApp button:

Step 1: Open the Facebook application.

Step 2: Click on the three horizontal lines icon at the top right side of the screen. 

Step 3: You’ll be able to see your Facebook page name displayed under your profile number. Click on the page name.

Step 4: On the top panel, you’ll be able to see different options displayed side by side.

Step 5: You’ll need to swipe through the various options to reach the last one i.e More. Click on it.

More. Click on it

Step 6: It will take you to the next page, where you’ll find a list of different options displayed for you to choose from.

Step 7: Scrolling down the page will help you locate the option of Settings. Click on the Settings option to get to the next page.

Step 8: You’ll be able to see the option WhatsApp that is displayed below Instagram. Click on it.

WhatsApp on the list of choices

Step 9: On the next page, you’ll see the toggle button next to Use WhatsApp as Page Button is on. Turn off the toggle button to remove the WhatsApp button from your page.

This will remove the WhatsApp option from your Facebook page, clicking on which previously led the customers directly to the WhatsApp account of the page.

Next, go back and refresh the page by swiping down your Facebook page, you’ll find the blue WhatsApp button has been removed from the Facebook page.

If you wish to have the WhatsApp button back on your page, you can turn the toggle button on.

You Can Replace it with a New Account:

You can connect a new WhatsApp account to your Facebook page after disconnecting the old WhatsApp account from your business page of Facebook.

  • When you disconnect your WhatsApp number from your Facebook page, it means that the business page is no longer connected to a WhatsApp business account. But you can connect it again to a new account.
  • You’ll be able to see the option Add Button. If you click on it, you’ll be asked to enter any WhatsApp number that you want to link with the Facebook business page.
Add a WhatsApp Button
  •  It’s not necessary that you have to enter your previous WhatsApp number, rather you can set up a new WhatsApp account and then enter the number of that new WhatsApp account to link it with your Facebook page.
  • It’s important that you provide the correct country code or else the verification of the account would get declined.
  • Hence, after you enter your new WhatsApp number that you want to connect to your Facebook page, click on Send Code. You need to verify the code by entering it.
click on Send Code

Thus, the Facebook page is now connected to a new WhatsApp account.

The Bottom Lines:

This article explained the ways to remove WhatsApp from Facebook business Page. Adding or removing a WhatsApp number from a Facebook page can only be done by the admin of the page and none else.

Facebook lets users connect a WhatsApp account to the business pages, but if you wish to remove the WhatsApp number from the page, you’ll be able to do it by clicking on the Disconnect Account option.

Also Read:

Leave a Comment