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How To Fix Don’t Have Access To Old Phone Number On TikTok

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✎ Key Takes:

» You can access TikTok’s customer support to recover your old number by recovering the account using email or phone number.
» If you no longer have access to your old phone number on TikTok, reaching out to customer support is needed for updating your account information.

How To Fix Don’t Have Access To Old Phone Number On TikTok:

You can try the following methods below if you don’t have access to the old phone number:

1. Use Email Address

You can use the email address associated with your TikTok account for account recovery.

🔴 Steps To Follow:

Step 1: First, open the TikTok app or visit the TikTok website.

Step 2: Then, click on the “Can’t log in to your account?” option.

Can't log in to your account

Step 3: Next, enter the email address linked to your TikTok account.

Step 4: Now, check your email for any verification email for resetting your password and updating your account details, including the phone number.

You can also try some methods to find someone’s phone number from TikTok.

2. TikTok Feedback Form

You can use TikTok’s Feedback Form to address issues related to your old phone number.

🔴 Steps To Follow:

You can now try the following steps below:

Step 1: First of all, visit the TikTok app and go to the “Settings” or “Profile” section.

Step 2: Then, locate “Help and Support” and then “Report a Problem” or a similar option.

TikTok Feedback Form

Step 3: After that, select “Report” and “Submit” to access the Feedback Form.

Finally, provide details about your issue, why you need to recover your old phone number and submit the form for TikTok’s review.

3. Recover Your Old Phone Number

You can use TikTok’s account recovery options to recover access to your old phone number.

🔴 Steps To Follow:

Step 1: First of all, open the TikTok app on your device.

Step 2: Then, go to the account settings section.

Step 3: Next, look for the “Account Recovery” option.

Step 4: Now, enter the email ID to recover your old phone number, and then you can also update your contact information.

4. Contact TikTok

Just directly communicate with TikTok to get help for recovering your old phone number.

🔴 Steps To Follow:

Just, try the following steps below:

Step 1: First, visit the TikTok Help Center on their website.

Step 2: Then, go to the “Contact Us” or “Support” section.

Step 3: After that, choose the topic related to account issues.

Step 4: Now, get in touch with TikTok’s customer support for recovering the old number.

How To Change Your Phone Number On TikTok:

You can try the following steps below:

Step 1: Visit Your Profile and Settings

First of all, open the TikTok app and go to your ‘Profile’ button then tap on ‘Settings and privacy’ with the gear icon.

Step 2: Tap On ‘Report a Problem’

Once in the settings, scroll down to the ‘Support’ section the click on ‘Report a problem’.

Step 3: Select ‘Account and Profile’

There choose ‘Account and profile’ under the ‘Topics’ subsection, then tap to open another screen.

Step 4: Try Changing the Phone Number or Email

On the next page, tap on ‘Email and phone number’ to change the details.

Step 5: The Help Page

TikTok will provide a generic help page; tap on the thumbs-down icon under ‘Is your problem resolved?’ to indicate ‘No.’

A new icon will appear saying ‘Your feedback was submitted,’ and a ‘Need more help?’ button will show up.

Step 6: Fill Out The Form & Submit

Tap on ‘Need more help?’ to open an additional form.

Fill out the form by clearly stating that you no longer have access to the phone number and, as a result, cannot change it.

Frequently Asked Questions:

1. How do I unlink my lost phone number from TikTok?

If you’ve lost access to your phone number linked to TikTok, you can unlink it by reporting the issue within the app. For this, go to your profile settings, select ‘Report a problem,’ and TikTok support will guide you through the process.

2. How do I get TikTok when I no longer have access to my phone number?

If you’ve lost access to your phone number associated with TikTok, explain your situation, that you are unable to access your old number. TikTok support may assist you in resolving the issue, enabling you to retrieve access to your account without the old phone number.

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